Medical Receptionist

Anchor Health; Hamden (CT); On-site; USD 52,000 - 57,500; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Inclusive work culture

Job summary

Anchor Health in Connecticut is seeking an organized Administrative Support professional dedicated to providing exceptional patient care. You will manage scheduling, greet patients, and assist with documentation.

With a focus on organization and communication, the ideal candidate should have 2+ years of experience in administrative support. Join a collaborative environment aiming to redefine inclusive healthcare.

Competitive compensation and growth opportunities await you at Anchor Health.

Qualifications

• Minimum 2+ years of experience in an administrative support or customer service role.
• Ability to communicate clearly and professionally.
• Commitment to privacy, safety, and culturally competent care.

Responsibilities

• Manage scheduling, appointments, and follow-up communications.
• Greet and check in patients to ensure a positive experience.
• Verify patient information and update records accurately.
• Coordinate with clinical staff for timely rooming of patients.

Skills

Organizational skills

Customer service

Clear communication

Multitasking

Education

High school diploma or equivalent

Associate’s degree or relevant coursework

Tools

EMR systems

Scheduling systems

Job description

Anchor Health is Connecticut’s leading center for inclusive, person-centered healthcare. We deliver compassionate, evidence-based primary, behavioral, and gender-affirming care for the LGBTQ+ community and beyond. Our mission is to empower every individual to live their healthiest life through exceptional, affirming care. At Anchor, you’ll join a collaborative team redefining what inclusive healthcare looks like across Connecticut by breaking down barriers, affirming identity, and raising the standard of care for all.

The Role

You are organized, attentive, and committed to delivering a professional and compassionate patient experience. Reliable, detail-oriented, and able to manage multiple priorities while maintaining a calm and positive demeanor. You value clear communication, confidentiality, and inclusivity, and are motivated to learn clinical workflows and procedures as part of your professional growth.

Responsibilities

• Manage scheduling, appointment confirmations, and follow-up communications with accuracy and care
• Greet and check in patients, ensuring a warm, affirming, and efficient experience from arrival to departure
• Verify patient information, update records in the electronic health system and assist with documentation
• Coordinate with clinical staff to maintain smooth daily flow and timely rooming of patients
• Support insurance verification, referrals, and other administrative tasks as needed
• Maintain organized front desk and patient areas, ensuring confidentiality and professionalism
• Communicate effectively across teams to anticipate needs and resolve issues quickly

What You Bring

• High school diploma or equivalent required; associate’s degree or relevant coursework preferred
• Minimum 2+ years of experience in an administrative support or customer service role
• Demonstrated ability to communicate clearly and professionally
• Excellent organizational and multitasking abilities
• Basic proficiency with computers and scheduling systems; experience with EMRs preferred
• Commitment to privacy, safety, and culturally competent care

Why Join Anchor Health

Here, your work has meaning for your team, your patients, and your community. We offer competitive pay, growth opportunities, and a culture grounded in trust, respect, and collaboration. Join us in shaping the future of healthcare in Connecticut.

Compensation

Compensation within this range is determined based on relevant experience, licensure, skills, scope of responsibility, and internal equity. Anchor Health maintains structured salary bands and reviews compensation periodically to ensure alignment with market conditions, organizational needs, and individual performance.

Salary Range: $52,000 USD - $57,500 USD

We strongly encourage applications from transgender and queer people, people of color, individuals with disabilities, and people living with HIV.

Anchor Health is an equal opportunity employer.

We do not discriminate based on race, color, national origin, ancestry, immigration status, English proficiency, age, religion, disability, sex, gender identity, physical appearance, sexual orientation, pregnancy, parental status, military status, genetic information, HIV status, or any other status protected under federal, state, or local law in all phases of employment.