Medical Receptionist

Green Oaks Physical Therapy; Grand Prairie (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare facility in Grand Prairie seeks a Medical Receptionist to enhance patient experience and manage office operations. Responsibilities include greeting patients, scheduling appointments, and ensuring compliance with HIPAA regulations. Ideal candidates will have strong communication skills and a background in medical office management.

Qualifications

• Minimum 1 year of medical front office experience preferred.
• Strong understanding of medical terminology and office procedures.
• Experience with insurance verification and benefits coordination.

Responsibilities

• Welcome and greet patients in a professional and friendly manner.
• Manage patient scheduling and coordinate appointments.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.

Skills

Customer Service

Interpersonal Communication

Time Management

Multi-tasking

Data Entry Accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Medical office software

Job description

We are seeking a professional and compassionate Medical Receptionist to join our healthcare facility in Grand Prairie, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient healthcare experience.

• Welcome and greet patients in a professional and friendly manner
• Manage patient scheduling and coordinate appointments using electronic scheduling systems
• Handle multi-line phone system and respond to patient inquiries
• Verify insurance benefits and maintain accurate patient records
• Process patient payments and manage daily financial transactions
• Perform data entry and maintain electronic medical records with attention to detail
• Coordinate patient care from initial consultation through discharge
• Manage administrative tasks including faxing, scanning, and filing documents
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Collaborate with medical staff to ensure smooth office operations

Qualifications

• High school diploma or equivalent required
• Minimum 1 year of medical front office experience preferred
• Proficiency in Microsoft Office Suite (Word, Excel) and medical office software
• Strong understanding of medical terminology and office procedures
• Experience with insurance verification and benefits coordination
• Knowledge of HIPAA regulations and patient privacy requirements
• Excellent customer service and interpersonal communication skills
• Strong organizational and time management abilities
• Demonstrated ability to multi-task in a fast-paced environment
• Experience with payment processing and basic accounting procedures
• Professional phone etiquette and problem-solving skills
• Detail-oriented with strong data entry accuracy

Additional Information

Green Oaks Physical Therapy values the well-being of our patients and our employees. We are committed to our patients' timely recovery and prevention of future impairments as well as the growth and success of our therapists. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. We are a team of therapist-owned outpatient physical therapy clinics specializing in general orthopedics and sports medicine, with 25 years of well-qualified therapy experience. Step inside any of our locations, and you'll feel a culture of care, professionalism, and human connection. If you are eager to learn and enjoy caring for patients from diagnosis through full recovery, we invite you to apply today!

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Medical Receptionist • Grand Prairie, Texas, United States