Medical Receptionist - UCC/SC

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 34,000 - 55,000; Full time

Job summary

Cook Children's Health Care System seeks a Medical Receptionist for its Fort Worth location. The role involves managing patient interactions, scheduling, and billing within a fast-paced environment. Suitable candidates will have strong communication skills and the ability to handle diverse insurance plans within a pediatric healthcare setting.

Qualifications

• Customer service experience required.
• Bilingual preferred.
• Ability to handle pressure related to patient interactions.

Responsibilities

• Greet patients and manage check-in and check-out.
• Maintain patient flow and answer phones.
• Schedule and register patients while collecting payments.

Skills

Communication

Interpersonal Skills

Education

High School Graduate or Equivalent

Tools

EPIC

Job description

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Location:

Medical Center Office Building (901 7th Ave)

Location:

Medical Center Office Building (901 7th Ave)

Department:

Psychiatry

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.
• Customer service experience required.
• EPIC Experience Preferred
• Bilingual Preferred.
  
  
  

Knowledge, Skills & Abilities:

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.
  
  
  

About Cook Children’s:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care, Medical Practices, and Non-profit Organizations

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