Medical Receptionist

United Health Centers; Fresno (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid time off and paid holidays

401k plan with matching

Educational Assistance

Employee discounts and more

Job summary

United Health Centers in Fresno seeks a friendly Medical Receptionist to be the first point of contact for patients at our health centers. You will assist with check-in, appointment scheduling and data entry with care and accuracy.

We value bilingual English/Spanish candidates and provide a supportive team, a starting hourly pay of $22, and comprehensive benefits for regular status employees. A high school diploma and medical office training are required.

Qualifications

• High School diploma or GED required.
• Completed Medical Office Assisting program preferred.
• 2 years in healthcare front desk is a plus.

Responsibilities

• Greet patients and verify/update demographics.
• Schedule appointments and manage front desk workflow.
• Record data accurately and maintain confidentiality.
• Coordinate with clinical staff and providers.
• Operate basic office equipment and email communications.
• Support a positive patient experience and follow policies.

Skills

Rapport building

Customer service

Bilingual English/Spanish

Phone etiquette

Office communications

Attention to detail

Multi-tasking

Team player

Data entry

Microsoft Office

Education

High School Diploma or GED

Medical Office Assisting training

Tools

Email systems

Microsoft Office

Job description

We are recruiting for front office Medical Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers.

Our Medical Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Medical Receptionist!

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

EDUCATION

• High School graduate or GED is required
• Completed training program in Medical Office Assisting from Accredited College, preferred.

PRIOR EXPERIENCE

• 2 years of experience in a healthcare setting, preferred.

LICENSE/CERTIFICATION

• Possess a valid Driver’s license.

SKILLS

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!