Medical Receptionist

Michigan Vascular Center; Flint (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Michigan Vascular Center is seeking a Medical Receptionist to manage front desk operations, ensuring smooth patient flow and friendly service.

You will handle check-in/check-out, chart preparation, appointment scheduling, and office calendar management while answering phones and processing paperwork in a courteous, efficient manner.

You will collaborate with medical staff, protect patient privacy, and maintain an organized reception area to support a positive patient experience.

Qualifications

• Minimum 1 year of experience in a medical office or healthcare setting.
• Experience with patient scheduling and chart preparation.
• Familiarity with HIPAA privacy regulations.
• Ability to manage multiple tasks with accuracy and professionalism.

Responsibilities

• Coordinate patient check-in and check-out procedures to ensure a seamless experience.
• Prepare and manage patient charts accurately and efficiently.
• Schedule appointments and manage the office calendar to optimize patient flow.
• Answer phones, manage emails, and process paperwork.
• Maintain a clean and organized reception area.
• Collaborate with medical staff to ensure smooth operations and communication.

Skills

Organizational skills

Communication skills

Professionalism

Empathy

Education

High school diploma or equivalent

Medical receptionist/office assistant program

Tools

EHR software

Medical office software

Job description

Job Purpose:- The Medical Receptionist at Michigan Vascular Center is responsible for managing the front desk operations with a focus on ensuring efficient patient flow and providing exceptional service. This role is crucial in coordinating patient check-in/check-out processes, preparing charts, and scheduling activities, all while upholding the highest standards of patient privacy, dignity, and confidentiality.Key Responsibilities:- Coordinate patient check-in and check-out procedures to ensure a seamless experience.- Prepare and manage patient charts accurately and efficiently.- Schedule appointments and manage the office calendar to optimize patient flow.- Maintain patient privacy, dignity, and confidentiality in all interactions.- Respect and uphold patients’ rights in every aspect of service delivery.- Serve as the first point of contact for patients, providing information and assistance as needed.- Collaborate with medical staff to ensure smooth operations and communication.- Handle administrative tasks such as answering phones, managing emails, and processing paperwork.- Assist in maintaining a clean and organized reception area.- Address patient inquiries and resolve any issues in a professional manner.Required Education:- High school diploma or equivalent required.- Completion of a medical receptionist or medical office assistant program is preferred.Required Experience:- Minimum of 1 year of experience in a medical office or healthcare setting.- Experience with patient scheduling and chart preparation.- Familiarity with maintaining patient privacy and confidentiality in accordance with HIPAA regulations.Preferred Skills and Abilities:- Strong organizational skills with the ability to manage multiple tasks efficiently.- Excellent communication skills, both verbal and written, to interact professionally with patients, families, and healthcare team members.- Proficiency in using medical office software and electronic health records (EHR) systems.- Ability to maintain a high level of professionalism and empathy while respecting patients' rights and dignity.- Detail-oriented with a strong commitment to accuracy in handling patient information and office tasks.Physical Requirements:-Physical ability to sit for up to 8 hours per day, stoop, lift, reach, and perform other repetitive movements-Possess the physical ability and perceptive acuity (vision and hearing) to perform all direct and indirect job duties, with or without accommodations