Medical Receptionist

Cumberland Medical; Fayetteville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Secretary to enhance patient experiences and streamline office operations. In this role, you will be the welcoming face for patients, managing check-ins and ensuring accurate medical records. Your strong organizational skills and customer service expertise will be crucial in addressing patient inquiries and scheduling appointments. This full-time position offers a supportive work environment with opportunities for career advancement. If you thrive in a dynamic healthcare setting and are passionate about patient care, this is the perfect opportunity for you.

Benefits

401(k) with matching

Bonus based on performance

Profit sharing

Career advancement opportunities

Great work environment

Qualifications

• Strong customer service skills and excellent organizational skills are essential.
• Attention to detail and familiarity with basic computer programs are required.

Responsibilities

• Greet patients, check them in, and manage patient files.
• Answer phones, schedule appointments, and maintain medical records.

Skills

Customer Service Skills

Organizational Skills

Attention to Detail

Basic Computer Programs

Office Experience

Tools

Microsoft Office

Job description

Join to apply for the Medical Receptionist role at Cumberland Medical Associates.

Job Summary

We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients, checking them in, and managing patient files or obtaining new patient information. You will also answer phone calls, direct them appropriately, mail or fax documentation, and maintain accurate medical and correspondence records. The ideal candidate is highly organized, has strong customer service and interpersonal skills, and works well independently and in a team.

Responsibilities

• Greet patients and check them in
• Ascertain patient needs and manage check-in process
• Pull medical records or take new patient histories
• Answer phones, schedule appointments, and address patient questions
• Maintain comprehensive medical records

Qualifications

• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, such as Microsoft Office
• Previous office experience preferred

Benefits

• 401(k) with matching
• Bonus based on performance
• Competitive salary
• Profit sharing
• Great work environment
• Career advancement opportunities

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare