Medical Receptionist

DOCS Dermatology; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join DOCS Dermatology as a Medical Receptionist, where you'll play a vital role in patient interaction and administrative support. Your responsibilities will include answering phones, scheduling appointments, and maintaining patient records. We're looking for a dedicated individual with a high school diploma and a blend of customer service skills to enhance patient experiences in a dynamic dermatology setting.

Benefits

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Qualifications

• Prior experience with medical terminology is a plus.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones and greeting patients.
• Data entry into EHR systems and scheduling appointments.
• Collecting outstanding balances and copays.

Skills

Customer Service

Communication

Attention to Detail

Education

High School diploma or equivalent

Job description

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Company Overview

At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Receptionist

Company Overview

At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.
  
  
  

Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.
  
  
  

Minimum Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards
  
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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