Medical Receptionist

American Family Care, Inc.; Cincinnati (OH); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Great small business work environment

Flexible scheduling

Job summary

American Family Care, Inc. in Cincinnati, OH, is seeking a Part-time Medical Receptionist to join their team. This role involves managing patient flow, verifying insurance, and maintaining patient records with a focus on customer service.

The ideal candidate should be a high school graduate with medical clerical experience and strong customer service skills. Flexibility in scheduling is offered at a company known for its welcoming small business environment.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.

Responsibilities

• Prepare the clinic for opening each day and review the facility.
• Greet patients and obtain copies of insurance and identification cards.
• Register patients, update patient records, and verify insurance.
• Collect and process patient payments.
• Provide excellent customer service to patients and assist with follow-up appointments.
• Balance daily patient charges against system reports.

Skills

Customer service skills

Detail orientation

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Part-time Medical Receptionist

Benefits/Perks

• Great small business work environment
• Flexible scheduling

Company Overview

American Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.