Medical Receptionist

Consensus Health; Blairstown (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with employer contribution

PTO & Paid Holidays

Company paid Life Insurance

Disability insurance (short & long)

Job summary

Consensus Health is hiring a Medical Receptionist to support the front desk operations at Skylands Blairstown, NJ. You will greet patients, verify demographics, process registrations, and ensure smooth check-in/check-out procedures.

The role requires handling calls, scheduling, and payment collection with discretion in handling medical information. Ideal candidates have 1–2 years of customer service or administrative experience.

Qualifications

• High School graduate or equivalent.
• 1–2 years of customer service/administrative experience preferred.
• Healthcare setting experience helpful but not required.

Responsibilities

• Greet patients and verify demographic information in the Practice Management system.
• Handle front desk tasks and patient check-in/check-out.
• Answer phones and schedule appointments.
• Collect and record co-pays and payments at time of service.
• Maintain patient documents and confidentiality.
• Assist with referrals and prior authorization requests.

Skills

Customer service

Organizational skills

Phone etiquette

Multiline phone system

Education

High School diploma or equivalent

Tools

Practice Management system

Office equipment (fax, copier, calculator)

Microsoft Office

Job description

## Medical ReceptionistApplylocations: Skylands Blairstown, Columbia NJtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR10002251Located in:Blairstown, New Jersey 07832Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.The duties include, but are not limited to:* Assist with/complete all Front Desk operations and the use of the Practice Management system to ensure efficient patient registration and check out processes.* Greeting patients and verifying/inputting demographic information into Practice management system.* Collecting and inputting all valid licenses and insurance information.* Collecting and posting all co-payments and payments made at time of service.* Maintaining/organizing patient documents/files* Answering phones, scheduling appointments, taking messages* Reconciling co-pays and time of service payments collected daily* Filing/labeling/sending outbound and inbound faxes* Maintain confidentiality and use discretion when handling patient’s medical records and information.* May perform charge entry process.* Completing referrals for a specialist* Prior authorization requests from patients and/or providers* Filing any/all paperwork* Rooming patients when checked in and provider is ready to treat the patient* Performs miscellaneous job-related duties as assigned**Qualifications or Education, Training and Experience*** High School graduate or equivalent. Computer literacy required.* 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.* Experience of working in the health or other public sector organization helpful, but not necessary.**Knowledge and Skills/Expected Competencies*** Business office procedures* Grammar, spelling, punctuation, and basic arithmetic* Medical insurance and medical billing skills* Operating all office equipment* Strong organizational and leadership skills* Answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.* Establishing and maintaining effective working relationships with patients, employees, and the public.* Speak clearly and concisely* Read, understands, and follows oral and written instruction.* Exceptional customer service skills* Ability to sort and file materials correctly by alphabetic or numeric systems* Ability and willingness to help patients with check in or check out process* Work may require hand dexterity for telephone and office machine operation.* Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies.* Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and such other office equipment as necessary.* Hearing must be in the normal range for telephone contact.* It is necessary to view computer screens for long periods and to work in an environment that may be stressful**Featured Benefits:*** Health, dental, and vision insurance.* 401K with automatic employer contribution.* PTO and Paid Holidays.* Company paid Life Insurance.* Access to voluntary short and long-term disability insurance.* Access to additional life insurance.* Access to a variety of Wellness programs.The compensation range for this position is $18.00/hour– $22.00/hour. Compensation is based on the level and requirements of the role.Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.