Medical Receptionist

ARC Physical Therapy+; Ava (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure smooth patient flow and act as the primary contact for non-clinical services. The role involves greeting patients, coordinating care, and managing records in a supportive environment. Applicants should possess strong customer service skills and attention to detail.

Benefits

401k

Health Insurance

Dental Insurance

Paid Time Off

Continuing Education Benefits

Employee Assistance Program (EAP)

Qualifications

• 1+ years of medical front office experience preferred.
• Excellent telephone and customer service skills.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from check-in to check-out.
• Maintain patient charts and electronic medical records.

Skills

Customer Service

Attention to Detail

Time Management

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Company Description

At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, we are committed to helping patients recover quickly and return to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Arkansas, we have been serving our communities for over 20 years.

As the leading workers' compensation experts, we focus on industry-standard outcomes and individualized treatment, emphasizing attention to detail, patient education, communication, and motivation. If you share our commitment, want to develop new skills, and love what you do, this position might be perfect for you!

Job Description

As a Medical Receptionist at ARC Physical Therapy+, you will ensure the smooth and efficient flow of patients and act as the primary contact for all non-clinical patient services.

• Greet patients and provide exceptional customer service
• Coordinate patient care from check-in to check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal and financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform other administrative duties as needed

Qualifications

• High school diploma or equivalent
• 1+ years of medical front office experience preferred
• Excellent telephone and customer service skills
• Proficiency in Word and Excel; experience with medical software preferred
• Flexible availability and work hours
• Strong attention to detail and time management skills
• Ability to work as part of a team with a positive attitude

Additional Information

• Competitive salary
• Excellent benefits including 401k, health, dental, and paid time off
• Opportunities for professional development, specialization, and leadership
• Mentoring for new graduates
• Continuing education benefits
• Employee discount plans
• Employee Assistance Program (EAP)
• Supportive environment for growth and success

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Physical, Occupational, and Speech Therapy