Medical Product Specialist: Cross-Functional Problem Solver

Exact Medical Manufacturing, Inc.; Town of Lancaster (NY); In loco; USD 60.000 - 65.000; Tempo pieno

Descrizione del lavoro

Exact Medical Manufacturing, Inc. is seeking a Product Specialist to translate customer questions and product requests into accurate answers, clear requirements, and completed work.

You will learn our products, collaborate with Sales, Operations, Quality, and Manufacturing to understand needs, gather information, and drive projects forward. You must communicate clearly, stay organized, and execute with reliability.

Competenze

• Basic Excel proficiency and comfort working with Word, presentations, and new software.
• Ability to read detailed information, compare specifications, and identify inconsistencies.
• Clear written and verbal communication, including explaining information in plain language.
• Strong organization and follow-through across multiple requests.
• Willingness to ask questions, accept feedback, and demonstrate improvement.
• Interest in learning technical products and understanding customer needs.

Mansioni

• Learn how our products work, how customers use them, and which features and specifications matter.
• Review customer requests, product specifications, samples, and supporting documents.
• Ask questions that clarify requirements, intended use, quantities, and deadlines.
• Coordinate information needed for product recommendations, quotes, samples, and changes.
• Track requests and projects, follow up with the people involved, and communicate progress.
• Help prepare product information, presentations, and customer explanations.
• Identify missing information or concerns before commitments are made.
• Participate in domestic and international travel as required.

Conoscenze

Excel

Word

Presentations

New software

Descrizione del lavoro

Exact Medical Manufacturing, Inc. is seeking a Product Specialist to translate customer questions and product requests into accurate answers, clear requirements, and completed work.

You will learn our products, collaborate with Sales, Operations, Quality, and Manufacturing to understand needs, gather information, and drive projects forward. You must communicate clearly, stay organized, and execute with reliability.