Medical Practice Patient Representative - Float Team Clerk

Northwell Health; Danbury (CT); On-site; USD 25,000 - 48,000; Full time

Job summary

Northwell Health in Norwalk, CT is seeking a Medical Practice Patient Representative (Clerical Assistant) to provide clerical and administrative support in a multi-department physician practice. You will coordinate patient care activities and help ensure smooth offices in Primary Care, Surgical and Specialty settings.

This role requires a High School Diploma or GED and at least 1 year of customer-related experience; healthcare experience is preferred.

Qualifications

• 1 year customer related experience required
• Preferred: 1+ years of healthcare experience

Responsibilities

• Ensures accuracy of patient's information, including demographics and insurance.
• Performs reception of customers and communicates pleasantly and effectively.
• Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
• Registers, verifies and schedules patient appointments, testing, and referrals.
• Reschedules cancelled, no show, tickler appointments.
• Processes record requests, including the copying, billing, charging and recording.
• Collects co-pays and reconciles moneys for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Presents a professional appearance and image.

Skills

Customer service

Education

High School Diploma/GED or equivalent

Job description

Northwell Health in Norwalk, CT is seeking a Medical Practice Patient Representative (Clerical Assistant) to provide clerical and administrative support in a multi-department physician practice. You will coordinate patient care activities and help ensure smooth offices in Primary Care, Surgical and Specialty settings.

This role requires a High School Diploma or GED and at least 1 year of customer-related experience; healthcare experience is preferred.