Patient Experience Coordinator - Front Desk & Scheduling

Northwell Health; Town of Fishkill (NY); On-site; USD 25,000 - 48,000; Full time

Job summary

Nuvance Health Med Practice PC in Fishkill is seeking a clerical/administrative specialist to support patient care activities in a medical practice. You will greet patients, verify demographics and insurance, answer phones, and coordinate appointments and referrals.

Requires a high school diploma, basic Microsoft Office and data entry skills, and six months of experience. Travel between practices may be required; the role involves paperwork, records processing, and compliance with office

Qualifications

• High School graduate or equivalent is required.
• Microsoft Office Suite experience preferred and data entry skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Greet patients on arrival and communicate pleasantly.
• Verify patient demographics and insurance information.
• Answer phones, route calls, and document using EMR system.
• Register, verify, and schedule appointments, testing, and referrals.
• Collect co-pays and reconcile payments for deposits.
• Obtain and coordinate retrieval of medical records.
• Ensure compliance with job responsibilities and attendance.

Skills

Microsoft Office

Data Entry

Excellent Communication

Education

High School Diploma

Tools

EMR System

Job description

Nuvance Health Med Practice PC in Fishkill is seeking a clerical/administrative specialist to support patient care activities in a medical practice. You will greet patients, verify demographics and insurance, answer phones, and coordinate appointments and referrals.

Requires a high school diploma, basic Microsoft Office and data entry skills, and six months of experience. Travel between practices may be required; the role involves paperwork, records processing, and compliance with office