Medical Practice Operations Leader

Memorialhermann; North Carolina; On-site; USD 85,000 - 110,000; Full time

Job summary

Memorial Hermann is seeking a Supervisor to oversee day-to-day practice operations, including administrative and clinical staffing, patient scheduling, and time-of-service collections. The role emphasizes efficient workflow, regulatory compliance, and exceptional patient service within a hospital setting.

Qualifications include a Bachelor’s degree preference, at least two years in healthcare-related experience, and strong communication skills.

Qualifications

• Education: Bachelor’s degree preferred.
• Licenses/Certifications: (None)
• Experience / Knowledge / Skills: Two (2) years in related healthcare experience; Effective oral and written communication skills; Knowledge in eight domains of medical practice management; Strong commitment to patient, provider, and employee satisfaction; Basic knowledge of CLIA, HIPAA, NCQA, and OSHA medical office regulations

Responsibilities

• Promotes efficient scheduling, clinical care and flow, collections processes, and outstanding customer service.
• Assists with planning, development, and direction of capital expenditures, business objectives, departmental goals, and special projects.
• Leads in the preparation of departmental compliance with regulatory requirements.
• Assigns work and manages the activities of practice personnel; Trains, monitors and evaluates staff as necessary.
• Ensures customer service excellence and adherence to regulatory standards while achieving business objectives.
• Supports staff education and competency through training programs.
• Monitors quality improvement efforts and recommends changes as needed.
• Ensures safe care to patients, staff and visitors; adheres to Memorial Hermann policies and budgetary specs.

Skills

Communication skills

Healthcare experience

Regulatory knowledge

Education

Bachelor's degree preferred

Job description

Memorial Hermann is seeking a Supervisor to oversee day-to-day practice operations, including administrative and clinical staffing, patient scheduling, and time-of-service collections. The role emphasizes efficient workflow, regulatory compliance, and exceptional patient service within a hospital setting.

Qualifications include a Bachelor’s degree preference, at least two years in healthcare-related experience, and strong communication skills.