Medical Practice Manager, Ophthalmology/Optometry

PIH Health; La Habra (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

PIH Health in California seeks a Medical Practice Manager to oversee daily clinic operations and lead staff in delivering patient-centered care. You will manage budgets, drive growth initiatives, and ensure department goals align with the organization's objectives.

The role requires strong leadership, communication, and process-improvement skills, with a track record of improving operational performance in a healthcare setting. On-site work is expected.

Qualifications

• Bachelor’s degree preferred in health care, business management or related field.
• Master’s degree preferred in health care, business, public administration or related field.
• Minimum 3 years of relevant healthcare management experience, including progressive leadership responsibilities.

Responsibilities

• Oversee day-to-day operations of Medical Practice Clinic(s) to ensure efficient office operations.
• Hold staff accountable to a patient-centered culture and high service standards.
• Participate in budgeting and growth/development efforts to meet department goals.

Skills

Practice management

Team leadership

Communication skills

Customer service

Independent work

Problem solving

Quality improvement

Clinical coding knowledge

Time management

Education

Bachelor’s degree in health care, business management or related

Master’s degree in health care, business, public administration or related

Tools

MS Office

Job description

The Medical Practice Manager is responsible for overseeing the day-to-day operations of Medical Practice Clinic(s) ensuring efficient and effective office operations; holding all staff accountable to a patient centered culture; and ensuring that organizational goals and objectives are met at the department level. Participates in budgeting, and growth and development efforts as required.

Required Skills

• Knowledge of physician practice management methods and computerized systems preferred; knowledge of applicable clinic specialty preferred.
• Proficient in Microsoft Office applications; strong management skills with experience managing/motivating teams to high performance.
• Excellent verbal and written communication skills.
• Ability to effectively communicate to all members within the organization; excellent customer service skills with a strong focus on the patient experience.
• Ability to work well independently as well as within teams.
• Ability to analyze problems and follow through on solutions and maintain quality control standards; ability to interpret, adapt and apply guidelines and procedures.
• Knowledge of quality improvement tools and techniques.
• Understanding of ICD-9 and CPT coding preferred.
• Excellent time management skills, ability to work well under pressure and ability to effectively adapt to changes within the work environment.

Required Experience

• Bachelor’s degree in health care, business management or other related area preferred.
• Master’s degree in health care, business, public administration or related field preferred.
• Minimum 3 years of relevant experience including 2 years progressively complex management experience overseeing operations in a healthcare setting preferred.
• Lean training or process improvement training/certification preferred.

Address

1400 S. Harbor Blvd

Shift

Days

Zip Code

90631