MEDICAL PRACTICE ASST

COOPER PEDIATRICS; New Jersey; On-site; USD 42,000 - 52,000; Full time

Job summary

Cooper University Health Care is seeking a Medical Assistant to support physicians in ambulatory settings across South Jersey. You will greet patients with care, provide excellent service and document vitals, medications and visit reasons in the EMR.

The role emphasizes teamwork and flexible coverage with a focus on patient experience. Responsibilities include patient outreach, scheduling, vaccines administration when needed, specimen handling and basic administrative duties in a fast-paced

Qualifications

• Minimum one year of recent experience in a medical facility as a medical assistant and/or externship.
• EKG, vital signs, venipuncture, capillary and injection experience.
• Epic EMR experience preferred.
• Excellent organizational, written and verbal communication and teamwork skills.

Responsibilities

• Rooming patients and documenting vitals, history and visit reasons in EMR.
• Assist physicians/providers in ambulatory settings and support office management.
• Provide patient outreach, schedule follow-ups and coordinate care as needed.
• May administer vaccines and handle specimens per protocol.
• Assist with insurance forms, referrals and prior authorizations when required.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School Diploma or Equivalent

Tools

Epic

Job description

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management. Greets patients and guests utilizing AIDET and provides excellent service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.

A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management.
Greets patients and guests utilizing AIDET and provides excellent service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.

Accurately and efficiently performs many administrative duties in various ambulatory settings, including but not limited to rooming functionality and documentation including but not limited to vitals, pain, reason for visit, review of medications, social, surgical, family, and medical history. Completes work in the EMR in-baskets and telephone communication, Mychart messaging and documents in medical record. Obtains reports, results, and medical records. Completes insurance and/or disability forms, precertification and/or authorizations, point of care testing, transcribing orders, or order entry (protocol). May be assigned to assist with bump lists, wait lists and appropriate WQs.

May make appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.

Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. May administer vaccines and documents appropriately and in accordance with established policies.

May collect specimens and handles per establish protocols including proper labeling and safety handling. Assists physicians/providers with monitoring and reporting lab results. File all reports, labs, radiology reports and miscellaneous correspondence in EMR and attaches results to appropriate orders. May obtain prior authorization for medications, procedures, and testing.

Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these
standards in daily operations.
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume.
Other duties as assigned by the manager.

Experience Required

Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.

Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience.

Epic experience preferred.

Excellent organizational, written/verbal communication and teamwork skills.

Demonstrated performance of excellent customer service skills.

Education Requirements

High School Diploma or Equivalent required