Medical Practice Assistant - Urgent Care

Conway Medical Center; Conway (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Conway Medical Center in Conway, SC seeks a Medical Practice Assistant (PRN) for 1st shift days. You will greet patients, schedule appointments, verify insurance, and maintain EMR. Responsibilities include billing support, coordination with staff, and strong administrative skills. Proficiency with MS Office and healthcare software is preferred.

The role requires a high school diploma and 2 years of customer service/clerical experience; related certifications are a plus. 38 hours varies by need.

Qualifications

• Assessment of credit worthiness via consumer credit report is required.
• High school diploma required.
• Two years of customer service/administrative experience required.
• CBCS, CMAA, or CRMA certifications preferred.

Responsibilities

• Greet patients and families with exemplary service.
• Schedule appointments and adjust for emergencies; verify insurance.
• Update and maintain electronic medical records.
• Assist with billing, claim forms, and accounts receivable/payable.
• Work with colleagues and leadership; stay organized and calm.
• Utilize MS Outlook, Word, Excel, Explorer, and PowerPoint.
• Complete duties to support a centralized medical office.

Skills

Customer service

Scheduling

Billing

EMR/EHR

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Excel

PowerPoint

Job description

Medical Practice Assistant - Urgent Care

Conway Medical Center · CMC Administration-PNS

Conway , SC

PRN , Primarily 1st Shift- Days , 38

Posted 11/04/2026

Position Summary:

The Medical Practice Assistant (MPA) will assist with the administrative functions in a physician's office. The MPA is responsible for providing exemplary customer service and consistently practicing CMC’s core values of excellence, compassion, healing, teamwork, stewardship, innovation, and integrity.

Qualifications:

Assessment of overall credit worthiness by review of a consumer credit report is required.

Education

High school diploma required.

Experience

Two (2) years previous customer service/administrative clerical experience required.

Prior experience working front desk operations in healthcare preferred.

Licensure/Certification/Registration

Insurance Billing and Coding Specialist (CBCS) Certification preferred.

Medical Administrative Assistant (CMAA) Certification preferred.

CRMA certification or Billing/Coding Certification preferred.

Duties & Responsibilities:

Greet all patients and their accompanying family members when applicable and provide exemplary customer service.

Responsible for scheduling patient's appointments, adjust scheduling for emergency cases, obtaining insurance verification and authorization, and updating and maintaining electronic medical records.

Assist with the billing for physicians' offices, such as processing insurance claim forms, patient and insurance billing data gathering, medical billing and coding, collections, and accounts receivable and payable.

Work effectively and collaboratively with colleagues, physicians, department heads, and leadership members.

Effectively utilize strong organizational skills.

Consistently display effective verbal and written communication skills.

Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint.

Remain calm and professional in all situations.

Each employee who participates in the coding, billing or claims submission process, from the initial receipt of a physician order to the receipt of payment for services, shall accurately and honestly perform his/her functions to ensure that accurate claims are submitted, and the organization retains only those funds to which it is legally entitled.

Part of a centralized medical office and will complete any duties needed to help the office function for which the employee is competent.