Medical Polymers TPU Tech Service Engineer

The Lubrizol Corporation; Brecksville (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive bonus

401(k) match

Health, dental & vision coverage

Health Savings Account (HSA)

Paid holidays, vacation, and parental/

Flexible work environment

Learning and development opportunities

Career and professional growth

Inclusive culture

Job summary

The Lubrizol Corporation in Brecksville, OH is seeking a Technical Service Engineer to apply core polymer science and engineering principles to help customers use TPU in medical devices.

You will work with manufacturing plants and customers, learn advanced digital tools, travel up to 25% domestically, and build deep expertise in TPU processing, properties, testing, and regulatory considerations to enable safe, high‑quality device designs.

Qualifications

• BS in a Technical Field (Engineering, Chemistry, Biochemistry or related field).
• Commitment to safety and quality practices.
• 3+ years of experience with running process or analytical test equipment.
• Prior experience in an R&D laboratory setting.
• Strong problem-solving skills and attention to detail.
• Excellent communication, collaboration abilities, and ability to write technical reports.
• Familiarity with thermal processing of polymers.
• Strong aptitude and enthusiasm for learning new digital tools (AI, ELNs, Teams, SharePoint) to enhance productivity, accuracy, and collaboration.
• Proficient with MS Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Define technical evaluation strategies for changes to existing products and processes at our manufacturing locations.
• Coordinate test sample creation and test entry.
• Review data and determine acceptability of results and potential impact on resulting product properties and performance and advise product management and commercial team regarding technical approval of changes to products.
• Work with procurement to define technical requirements when new raw materials/suppliers are under consideration.
• Work with product management and sales to structure change communication with customers for existing products.
• Create customer-facing data documents and addresses customers’ technical questions regarding notified product changes.
• Develop and utilize broad understanding of TPUs, their processing methods, and their applications in medical devices to protect current business and establish new business.
• Provide support for sales activities such as data/sample requests, customer trials, and technical meetings.
• Communicate effectively with customers with a focus on understanding key customer needs and technical challenges.
• Troubleshoot and solve complex problems using literature, internal data, and internal experts.
• Willingness to travel up to 25% domestically to visit customers and manufacturing sites.
• Work with sales team on a global basis to address regional technical service needs.
• Maintain close relationship with Asia technical service team to align regional strategies.
• Maintain portfolio of customer-driven applications projects with technical and sales teams.
• Serve as technical representative during quality complaint handling and drive product quality improvements.
• Serve as materials technical expert for internal customers, e.g. contract manufacturing.
• Develop strategy to grow a sustainable technical solutions organization and mentor junior associates.

Skills

Strong problem-solving skills

Excellent communication and collab

Ability to write technical reports

Attention to safety and quality

Willingness to learn digital tools (AI

Education

BS in a Technical Field

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

ELNs

Teams

SharePoint

AI tools

Job description

The Lubrizol Corporation in Brecksville, OH is seeking a Technical Service Engineer to apply core polymer science and engineering principles to help customers use TPU in medical devices.

You will work with manufacturing plants and customers, learn advanced digital tools, travel up to 25% domestically, and build deep expertise in TPU processing, properties, testing, and regulatory considerations to enable safe, high‑quality device designs.