Medical Office Supervisor - Surgery

DaMar Staffing; Hershey (PA); On-site; USD 44,000 - 64,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Time Off

Retirement & Life Insurance

Job summary

Penn State Health Milton Hershey Medical Center in Hershey, PA, is hiring a Medical Office Supervisor - Surgery. This full-time, day-shift role oversees clerical staff, supports patient registration processes, scheduling, and cash handling while upholding compliance and patient experience standards.

The supervisor will assist the Manager and Medical Director with site initiatives, drive quality improvements, and ensure staff engagement in a fast-paced clinical office environment.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of team function within the organization.

Responsibilities

• Provides direct supervision of practice site clerical support staff to provide optimal clinical operations.
• Responsible for clerical supervision and management including cost effective management of office supplies, adherence to policies, and patient registration.
• Oversees point of service cash collections and cash control, scheduling, and other clerical support functions.
• Enhances patient satisfaction with clerical staff experience and drives employee engagement.

Job description

Invest in Your Future and Theirs: Full-time Milton S. Hershey Medical Center employees receive a 75% Penn State tuition discount for themselves and eligible dependents through the Grant-in-Aid program.

Penn State Health - Hershey Medical Center

Location: US:PA: Hershey

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: Varied 8hr Days

SUMMARY OF POSITION:

Provides direct supervision of practice site clerical support staff to provide optimal clinical operations. Responsible for clerical supervision and management including; cost effective management of office supplies, high integrity adherence with organizational policies surrounding quality of patient registration, point of service cash collections and cash control, scheduling, and other clerical support functions, patient satisfaction with clerical staff experience, and clerical staff employee engagement. Abides by, and upholds in performance of direct reports, all related local, state, federal and accrediting body rules and regulations; promotes an exceptional patient experience, by providing customer service support and guidance to staff, and through the use of scenario discussions at staff meetings.

Assists Manager and Medical Director in integration of institutional initiatives at the practice site, contributing to continuous improvements in quality and service.

MINIMUM QUALIFICATION(S)

• High School Diploma or equivalent required.
• Working knowledge of team function within the organization.

PREFERRED QUALIFICATION(S)

• One (1) year of supervisory experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?

Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.

YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Union: Non Bargained

Position Medical Office Supervisor - Surgery

Location US:PA: Hershey | Clerical and Administrative | Full Time

Req ID 100149