Medical Office Specialist — Weekday, Daytime Role

HCA Healthcare, Inc.; Gallatin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits for medical, Rx

Wellbeing support and counseling

Paid time off and family leave

401(k) with company match

Employee stock purchase plan

Tuition assistance

Job summary

TriStar Medical Group seeks a Medical Office Specialist to join its team in Gallatin, TN. The role supports high-quality, efficient patient care with clerical expertise and a collaborative approach.

The position offers full-time hours (Mon–Fri, days), with no nights, weekends, or holidays, and requires 1–3 years of medical office experience and HS diploma. EHR experience is highly valued.

Qualifications

• One to Three years of experience in a medical office setting is preferred
• High School Diploma or GED Required
• Experience using an EHR system is highly preferred
• Experience working in specific specialty is preferred

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Skills

Phone etiquette

Customer service

Medical terminology

EHR software

Education

High School Diploma or GED

Tools

EHR system

Job description

TriStar Medical Group seeks a Medical Office Specialist to join its team in Gallatin, TN. The role supports high-quality, efficient patient care with clerical expertise and a collaborative approach.

The position offers full-time hours (Mon–Fri, days), with no nights, weekends, or holidays, and requires 1–3 years of medical office experience and HS diploma. EHR experience is highly valued.