Medical Office Specialist - Physician Practice

Hackensack Meridian Health; Hackensack (NJ); Presencial; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to provide front-desk support in ambulatory care settings. You will manage check-in/check-out, scheduling, and patient registration to ensure a smooth visit experience.

Ideal candidates have a high school diploma or GED, at least one year of customer service, and proficiency with MS Office or Google Suite; familiarity with EMR/EHR systems is a plus, along with strong written and verbal communication.

Formación

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to multitask in a fast-paced environment.
• Ability to manage competing priorities and time efficiently.
• Travel to various locations is required.
• Reliable transportation is required.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsabilidades

• Provide front desk support for ambulatory offices including check-in and check-out.
• Assist with scheduling and patient registration processes.
• Coordinate with care teams to ensure a smooth patient flow and satisfaction.
• Support post-visit needs and patient inquiries.

Conocimientos

Customer service

Communication

Time management

Professional demeanor

Educación

Associates Degree

GED equivalent

Herramientas

Microsoft Office

Google Suite

EMR/EHR

Descripción del empleo

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred:

• Associates Degree.
• Minimum of 1 year related work experience in a physician practice, hospital setting.
• EMR/EHR experience.
• Prior clerical training, knowledge.