Medical Office Specialist - Neurosurgical - Physician Practice

Hackensack Meridian Health Inc.; West Grove (NJ); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

Hackensack Meridian Health in New Jersey seeks a Medical Office Specialist to support outpatient front desk operations, including check-in, scheduling, registration and check-out, ensuring patients receive excellent care and a smooth visit.

Requirements include a High School diploma or GED, 1+ year of customer service, strong written and verbal communication, and proficiency with Microsoft Office or Google Suite; travel to multiple locations may be required.

Qualifikationen

• High School diploma, GED, or equivalent experience.
• 1+ years of customer service experience.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.

Aufgaben

• Greet and assist patients at front desk.
• Schedule appointments and manage check-in/check-out.
• Support registration and post-visit follow-ups.

Kenntnisse

Customer service

Time management

Communication skills

Ausbildung

High School diploma or GED

Associates Degree

Tools

Microsoft Office

Google Suite

Jobbeschreibung

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred:

• Associates Degree.
• Minimum of 1 year related work experience in a physician practice, hospital setting.
• EMR/EHR experience.
• Prior clerical training, knowledge.