Medical Office Specialist - Primary Care - Physician Practice

Hackensack Meridian Health Inc.; Freehold (NJ); Presencial; USD 34 000 - 52 000; Tempo integral

Resumo da oferta

Hackensack Meridian Health Inc. seeks a Medical Office Specialist to perform front desk and administrative duties in ambulatory settings, ensuring efficient check-in, scheduling, registration, and check-out while delivering a superior patient experience.

Qualifications include a High School diploma or GED, 1+ year of customer service, and proficiency with Microsoft Office and/or Google Suite. Travel to multiple locations is required.

Qualificações

• High School diploma or GED required.
• 1+ years experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to travel to various locations and maintain reliability.
• Proficient with Microsoft Office and/or Google Suite.

Responsabilidades

• Front desk duties in ambulatory setting including check-in and check-out.
• Schedule appointments and handle registration processes.
• Provide support to patients post-visit for any needs or concerns.
• Assist team to ensure patient satisfaction and experience.

Conhecimentos

Customer service

Multitasking

Communication skills

Microsoft Office

Google Suite

Time management

Travel to multiple locations

Formação académica

High School Diploma or GED

Associate's Degree preferred

Ferramentas

Microsoft Office

Google Workspace

Descrição da oferta de emprego

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred:

• Associates Degree.
• Minimum of 1 year related work experience in a physician practice, hospital setting.
• EMR/EHR experience.
• Prior clerical training, knowledge.