Medical Office Specialist - Cardiology - Physician Practice

HMH PHYSICIAN SERVICES, INC.; South River (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk and administrative duties in the ambulatory setting, ensuring seamless patient flow from check-in to check-out.

You will support the team, manage multiple tasks in a fast-paced environment, and help patients with scheduling, registrations, and post-visit questions while upholding a high standard of care.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills including Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Provide front desk support in the ambulatory setting.
• Handle check-in, scheduling, registration and check-out processes.
• Support clinicians and staff to ensure patient satisfaction and experience.
• Coordinate with patients post-visit for any follow-up needs and concerns.

Skills

Customer service

Multitasking

Time management

Communication skills

Travel ready

Reliable transportation

MS Office / Google Suite

Education

Associate Degree

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.

This posting is for all current Cardiovascular Health Associates Team Members that are either per diem, part time, or full time status

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred:

• Associates Degree.
• Minimum of 1 year related work experience in a physician practice, hospital setting.
• EMR/EHR experience.
• Prior clerical training, knowledge.