Medical Office Specialist

Epic Pain; Corpus Christi (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) with employer match

Employer-paid medical insurance

Dental, vision and family plans (low/0

Notary certification support

Job summary

Epic Pain Management Corpus Christi is seeking a Medical Office Specialist to join our front office team in Corpus Christi, TX. The role focuses on welcoming patients, verifying insurance, scheduling appointments, and maintaining HIPAA-compliant records in a fast-paced clinic.

The ideal candidate is bilingual (Spanish/English), detail-oriented, and customer-service driven, with experience in medical front desks. Notary certification is preferred; MS Office and EHR familiarity are a plus.

Qualifications

• Notary Public certification strongly preferred, or willingness to obtain (costs covered by employer)
• Bilingual (Spanish/English) required
• Previous experience in a medical front office or receptionist role preferred
• Experience in pain management, specialty care, or primary care settings is a plus
• Excellent communication and customer service skills with a compassionate, professional demeanor
• Proficiency in Microsoft Office; experience with EHR systems preferred
• High school diploma or equivalent required; healthcare administration education is a plus

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency
• Verify insurance information, collect required documentation, and obtain necessary signatures
• Answer incoming calls, schedule appointments, and provide accurate, timely information to patients
• Maintain confidentiality and accuracy of patient records in compliance with HIPAA regulations
• Coordinate with clinical staff to support efficient patient flow and overall clinic operations
• Perform notary services for medical and legal documentation (if certified, or upon obtaining certification with company support)
• Assist with administrative tasks, including scanning, filing, and general front office coordination

Skills

Notary & certification

Bilingual Spanish/English

Front office experience

Customer service

Education

High school diploma or equivalent

Healthcare administration coursework (a plus)

Tools

Microsoft Office

Electronic Health Records (EHR) systems

Job description

Description

Medical Office Specialist

Epic Corpus Christi, Corpus Christi, Texas

Description

Medical Office Specialist - Epic Pain Management Corpus Christi, TX | Full-Time | 8:00 a.m. - 5:00 P.M

About Us

Epic Pain Management is a patient-centered interventional pain practice committed to delivering high-quality, compassionate care in a professional and welcoming outpatient setting. Our team of experienced providers and healthcare professionals work collaboratively to improve quality of life for our patients through personalized treatment plans and exceptional service.

Position Overview

We are seeking a Medical Office Specialist to join our front office team in Corpus Christi, TX . This role is ideal for a compassionate, detail-oriented professional who thrives in a fast-paced clinic environment and is passionate about creating a seamless, positive patient experience from check-in to check-out.

Why Join Epic?

At Epic, every interaction matters. As a Medical Office Specialist, you’ll play a vital role in both clinic operations and patient satisfaction while working alongside a supportive, collaborative team that values professionalism, efficiency, and growth.

Our benefits include:

• Paid time off, paid holidays, and a 401(k) with a 4% employer match
• 80% employer-paid medical insurance for employees, with optional low-cost dental, vision, and family plans
• Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs
• Notary Public certification covered by the employer if not already certified

What You’ll Do

• Greet and check in patients with warmth, professionalism, and efficiency
• Verify insurance information, collect required documentation, and obtain necessary signatures
• Answer incoming calls, schedule appointments, and provide accurate, timely information to patients
• Maintain confidentiality and accuracy of patient records in compliance with HIPAA regulations
• Coordinate with clinical staff to support efficient patient flow and overall clinic operations
• Perform notary services for medical and legal documentation (if certified, or upon obtaining certification with company support)
• Assist with administrative tasks, including scanning, filing, and general front office coordination

Requirements

Qualifications

• Notary Public certification strongly preferred, or willingness to obtain (certification costs covered by employer)
• Bilingual (Spanish/English) required
• Previous experience in a medical front office or receptionist role preferred
• Experience in pain management, specialty care, or primary care settings is a plus
• Excellent communication and customer service skills with a compassionate, professional demeanor
• Proficiency in Microsoft Office; experience with electronic health record (EHR) systems preferred
• High school diploma or equivalent required; additional education in healthcare administration is a plus

If you’re detail-oriented, people-focused, and excited to grow with a dynamic healthcare team, we’d love to hear from you.