Medical Office Specialist

ppgreatplains; Columbia Township (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Planned Parenthood Great Plains is seeking a Medical Office Specialist to greet patients, verify insurance, and support the healthcare experience with compassion. The role includes data entry in EPIC, preparing deposits, and assisting with centralized operations duties two days per week.

The position runs a 37.5-hour work week and supports a diverse patient population within our four-state region, contributing to our mission of reproductive health access and equity.

Qualifications

• Ability to greet and check in patients with empathy and professionalism.
• Strong communication with diverse patient populations.

Responsibilities

• Greet and check in patients and verify insurance coverage.
• Enter data into the EPIC system.
• Prepare deposit slips and process end-of-day deposits.
• Assist with Centralized Operations tasks such as creating good faith estimates and managing medical records.
• Support Health Center Manager with daily administrative duties.

Skills

Strong communication

Patient-facing experience

Tools

EPIC EHR

Job description

Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP's commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom.

The Medical Office Specialist participates in a team approach to patient care which requires effectively communicating with patients from a wide range of backgrounds and ages and supporting their healthcare experience with compassion and excellent care. The Medical Office Specialist is responsible for greeting and checking in patients, verifying the patients' insurance plan and coverage, and other payment sources to aid the patients' understanding of their financial responsibility. Enters data directly into the electronic health record system (EPIC). Prepares deposit slips and runs end-of-day reports for delivery of daily deposit to bank as instructed by the Health Center Manager.

The incumbent will perform medical office specialist duties two days per week and will perform Centralized Operations duties which may include creating good faith estimates, managing medical records, ITOPS (state required document) and other administrative duties as needed.

37.5 hour work week

Commitment to Justice, Equity, Diversity, and Inclusion (JEDI)

PPGP is wholly committed to fostering a diverse and inclusive organization. We firmly commit to the creation of an environment that values racial equity, diversity, and inclusion, where all individuals feel they are treated fairly, respectfully, and are empowered to bring their full, authentic selves to work. Our commitment is essential to PPGP's mission of ensuring reproductive freedom as a fundamental right for all individuals. We are committed to supporting employees, applicants, patients, volunteers and vendors with diverse backgrounds. Our vision is to foster a workplace culture that is a safe space where all employees feel included and comfortable sharing their experiences. We demonstrate our commitment to Justice, Equity, Diversity, and Inclusion when we:

• Demonstrate and Expect Transparency and Accountability
• Educate and Support the Development of our PPGP community
• Practice Effective Communication
• Foster Trust by Being Responsive to the Needs of our PPGP community
• Demonstrate the Use of Inclusive Practices
• Display the Ability to Cultivate Belonging

EOE/AA-PPGP is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA+.

THE WORK OF PPGP

Planned Parenthood Great Plains has been a leading provider of sexual and reproductive health care for more than 85 years, serving women, men, and families in communities across Arkansas, Kansas, Missouri, and Oklahoma. Each year, we provide care to more than 30,000 people across our four-state region through in-clinic and telehealth appointments. We believe that every person deserves to have access to the resources and information they need in order to make decisions about their own health.

PPGP serves people from diverse backgrounds and with diverse needs. PPGP's medical staff includes board certified OB/GYN and family medicine physicians, as well as advanced practice clinicians including nurse practitioners and physician assistants. PPGP's clinicians provide sexual and reproductive health care, perform examinations, and diagnose and treat infections. PPGP also provides comprehensive, age-appropriate sex education, and our sister corporation, Planned Parenthood Great Plains Votes, is a leading advocate for the sexual and reproductive rights of people in our region.

PPGP believes that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. We encourage all individuals to share their pronouns during interviews and meetings. To that end, we strongly encourage people of color, LGBTQIA+ identifying individuals, people with disabilities and other underrepresented groups to apply.