Medical Office Specialist

Hackensack Meridian Health Inc.; Brick Township (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Hackensack Meridian Health is hiring for a Medical Office Specialist to support the outpatient office operations. This role handles front desk tasks, check-in/check-out, scheduling and registration, ensuring a smooth patient experience.

Ideal candidates have a HS diploma, 1+ year of customer service, and solid computer skills with MS Office/Google Suite. Travel to various locations and reliable transportation are required.

Qualifications

• Requires a high school diploma or equivalent.
• At least 1 year of customer service experience.
• Ability to multitask in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Handle front desk functions for the outpatient office.
• Assist with check-in, scheduling, registration and check-out.
• Provide support to team and ensure patient satisfaction and experience.

Skills

Customer service

Multitasking

Written & verbal communication

Time management

Travel willingness

Education

High School Diploma

Associates Degree (preferred)

Tools

Microsoft Office

Google Suite

EMR/EHR experience

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.

Education, Knowledge, Skills and Abilities Required

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred

• Associates Degree.
• Minimum of 1 year related work experience in a physician practice, hospital setting.
• EMR/EHR experience.
• Prior clerical training, knowledge.

If you feel the above description speaks directly to your strengths and capabilities, then please apply today!