Medical Office Specialist

AnMed; Anderson (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Wellness Offerings

Work-Life Balance & PTO

Professional Development

Job summary

AnMed Primary Care & Pediatrics Seneca in Anderson, SC is seeking a patient services specialist to greet patients, verify benefits, and schedule visits. You will manage registration, collect copays when applicable, and coordinate with the Billing Office as needed.

Strong interpersonal skills and experience with EHR are preferred. The role offers regular hours, an on-site environment, and opportunities for professional development within a respected health system.

Qualifications

• High school diploma or GED required.
• Good interpersonal and communication skills.
• General office skills including typing and basic computer use.

Responsibilities

• Greets patients and visitors and registers them in the system with accurate demographic and insurance information.
• Verifies insurance benefits and eligibility using verification software.
• Initiates upfront collections and explains copays or deposits as needed.
• Answers phone calls promptly and schedules appointments in the EHR.
• Balances cash and postings and reports activity daily.

Skills

Interpersonal skills

Communication

Telephone etiquette

Education

High school diploma or GED

Tools

EHR systems

Job description

AnMed · AnMed Primary Care & Pediatrics - Seneca (5740)

Anderson , SC

Hours per Week: 7:30 am - 2:30 pm, Monday - Friday

Located in the heart ofAnderson, South Carolina,AnMedis a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, ourmissionis simple yet powerful:

To provide exceptional and compassionate care to all we serve.

AnMed has been named one of theBest Employers in South Carolinaby Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whetheryou'rejust starting your career or looking to grow in a new direction,you'llfind opportunities to thrive, lead, and make a meaningful impact here.

Responsible for the patient’sinitialcontact both in person and telephonically, acts as the primary contact for patients as it relates toaccurateaccount information. Verifies benefits, completes registration,initiates upfront collections as well as ensures the patient is properly identified.Scansandindexesall patient information and related formsin a timely manner. Responds quickly to incoming calls through multi line phone system and accuratelyschedulesappointments. Balances cash, payment postings andreportsthis activity daily.

Duties & Responsibilities

• Greetsincoming patients and visitors in a friendly and professional manner. Registers patients into the computer system for each encounter by obtainingaccuratedemographic and insurance information. Verifies insurance benefits and eligibility using insurance verification software and/or payer websites. Verifiesidentityof all patients.
• Initiates up front collectionsadvisingpatients of any copay,deductible and deposit amounts. Provides necessary information toself paypatients, includingself paydiscounts, payment plans and referring to Office Manager/Supervisor and/or the Billing Office as needed.
• Ensuresappropriate formsare signed and ifapplicablescanned into the electronic health record (EHR) ina timelyandaccuratemanner. Maintains proficient knowledge of scanning and indexing information for thepatientrecord.
• Courteously and quickly answers incoming phone calls and routes toappropriate personor creates a detailed message in the EHR for practice staff. Appropriately uses telephone and intercomsystem.Adheres to the policy that direct patient care should not be interrupted unless absolutely necessary.

Education/ Qualifications

• Required
  • High school graduate orpossessGED
  • Good interpersonal and communication skills
  • General office skills including typing, use of computer everyday job performance
• Preferred
  • Efficiency in using internet/email, EHR and data entry
  • Medical office experience preferred
  • Medical terminology and insuranceexperience

Benefits

• Medical Insurance & Wellness Offerings.
• Free Financial Counseling.
• Work-Life Balance & Paid Time Off (PTO).
• Professional Development.

Variedbenefits packages are available for positions with a 0.6 FTE or higher.

For more information, please visit: anmed.org/careers/benefits

About AnMed

Founded in 1908, AnMed is an independent, not-for-profit health system serving Upstate South Carolina and northeast Georgia. It is licensed for 648 beds and anchored by AnMed Medical Center, a 495-bed acute-care hospital that’s earned the prestigious Magnet designation from the American Nurses Credentialing Center since 2012. Also included are a heart and vascular center, a comprehensive cancer center, a maternity center, a behavioral health hospital, a rehabilitation hospital, and AnMed Integrated Therapy and AnMed Urgent Care locations. The AnMed Piedmont campus and its freestanding emergency department opened in 2025, and a new campus serving Clemson and Central is under construction and scheduled to open in 2027. Nearly 60 physician practices are also among service sites spread throughout the region. The system has 742 physicians on medical staff and more than 4,000 employees. Guided by core values of compassion, innovation, integrity, accountability and collaboration, AnMed was named one of the nation’s “Great Community Hospitals” by Becker’s Hospital Review. It’s also been named among the nation’s 165 top places to work in health care. It is one of three systems in the nation to earn the 2024 Carolyn Boone Lewis Equity of Care Award from the American Hospital Association. Learn more at AnMed.org.