Medical Office Secretary

matrixproviders; Bethesda (MD); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

401(k)

Job summary

Matrix Providers is hiring a Medical Office Secretary at Walter Reed National Military Medical Center to join a team serving military members and their families. The role features a Monday–Friday schedule, competitive benefits, and a focus on accurate patient check-in, scheduling, and administrative support.

The position requires a high school diploma or associate’s degree, and Basic Life Support certification, with at least one year of office experience. Experience with MHS GENESIS is preferred.

Qualifications

• Minimum one year of professional office experience.
• Front-desk and appointment scheduling experience preferred.
• Proficiency with Microsoft Office and health-system data entry.

Responsibilities

• Provide administrative and secretarial support, manage correspondence, prepare reports, and maintain files.
• Greet patients and visitors, check in/out, answer calls, schedule appointments and deliver customer service.
• Enter and maintain patient information in MHS GENESIS and related systems with accuracy.
• Prepare records, timekeeping, and departmental administrative functions; support daily clinic operations.
• Demonstrate strong communication, organization, and confidentiality in a high-volume healthcare setting.

Skills

Office administration

Customer service

Scheduling

Microsoft Office

Education

High School diploma

Associate’s Degree

Tools

MHS GENESIS

Job description

Experience the Matrix Providers Advantage.

We strive to provide a framework of stability and structure for our valued employees, where you will experience lower provider-to-patient ratios and fair, reliable schedules.

Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their families in at Walter Reed National Military Medical Center.

• Employment Status: Full-Time
• Compensation: $23.86/hour and H&W $5.42
• Schedule: Monday through Friday – 7:30am – 4:00pm or 8:00am – 4:30pm
• Clinic: Pediatrics Primary Care
• Systems: (MHS Genesis)
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

The Medical Office Secretary must have and meet the following:

• Degree/Education: High School diploma or Associate’s Degree.
• Certificates: Basic Life Support
• Experience: Possess a minimum of one year professional experience in an office environment as a secretary or receptionist.

Medical Office Secretary Core Job Duties:

• Provide administrative and secretarial support by managing correspondence, preparing reports, maintaining files, scheduling meetings, and coordinating departmental communications.
• Greet and assist patients, visitors, and staff; answer telephone inquiries; check patients in and out; schedule appointments; and provide exceptional customer service.
• Enter, retrieve, and maintain patient and administrative information in MHS GENESIS and other healthcare systems while ensuring accuracy and compliance with applicable standards.
• Prepare, review, and maintain records, timekeeping documentation, statistical reports, supply inventories, and other departmental administrative functions.
• Utilize Microsoft Office and other office automation systems to create documents, track data, maintain shared databases, and support daily clinic operations.
• Demonstrate strong communication, organizational, and customer service skills while exercising sound judgment, maintaining confidentiality, and supporting a high-volume healthcare environment.

We support our employees with an accessible dedicated representative to assist you throughout the duration of your contract. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve America’s military family by aligning exceptional healthcare workers like you with rewarding career opportunities.

Come home to Matrix.

Matrix Providers is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see https://matrixproviders.com/accessibility-eeo-disclaimer.

Matrix Providers endeavors to make www.matrixproviders.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with our Recruiting Hotline Number, 1-877-807-8277, TTY LINE, 385-722-8109. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.