Medical Office & Scheduling Coordinator - Front Desk

ApexNetwork Physical Therapy; Chicago (IL); On-site; Full time

Job summary

ApexNetwork Physical Therapy is seeking a passionate Front Desk Medical Office & Scheduling Coordinator to ensure an exceptional patient experience and efficient office operations. This full-time role includes managing appointments, maintaining patient records, and supporting the clinic's administrative tasks, all while prioritizing patient care in a rewarding environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability coverage

401(k) plan with company match

Paid holidays

Vacation time

Pet Insurance

Employee Assistance Program

Qualifications

• Experience in a medical office setting is a plus.
• Understanding of health insurance processes is preferred.

Responsibilities

• Handle referrals and pre-authorize patient visits.
• Ensure accurate scheduling and manage patient appointments efficiently.
• Maintain and update patient charts.

Skills

Strong multitasking abilities

Excellent interpersonal skills

Attention to detail

Job description

Medical Office & Scheduling Coordinator - Front Desk

ApexNetwork Physical Therapy is looking for a passionate Front Desk Medical Office & Scheduling Coordinator to join our team! With a patient-centered approach, we are recognized as one of Entrepreneur Magazine's top franchises. If you're dedicated, detail-oriented, and excited to work in the healthcare industry, this role could be perfect for you.

Key Responsibilities:

• Answering phone calls: Handle referrals and pre-authorize patient visits.
• Appointment scheduling: Ensure accurate scheduling and manage patient appointments efficiently.
• Paperwork management: Complete intake forms thoroughly and ensure they are finalized before visits.
• Electronic health record (EHR) management: Maintain and update patient charts.
• Payment collection: Oversee and process patient payments daily.
• Administrative tasks: Type notes, letters, and marketing materials.
• Clinic upkeep: Help with the cleaning and upkeep of treatment areas.

What We’re Looking For:

• A passion for patient care and a dedication to continuous learning.
• Experience in a medical office setting is a plus.
• Understanding of health insurance processes is preferred.
• Strong multitasking abilities and great attention to detail.
• Excellent interpersonal skills: Ability to build rapport with patients.

Perks and Benefits:

• Wage: $17.00 - $28.00
• Health, dental, vision, life insurance, and short-term disability coverage.
• Work-life balance: No nights or weekends (Monday to Friday, 8:00 AM - 5:00 PM).
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Pet Insurance
• Employee Assistance Program

Work Schedule:

• Full-time, 8-hour shifts, Monday to Friday.

Join Team Apex Today!

If you have the skills, compassion, and drive to make a difference in patient care, we’d love to have you on board. Apply now to be a part of ApexNetwork Physical Therapy, where patients come first!