Medical Office & Scheduling Coordinator

North Star Health; Londonderry (VT); On-site; USD 25,000 - 28,000; Full time

Job summary

North Star Health in Southern Vermont/New Hampshire is hiring a Medical Office Coordinator to greet patients in person and by phone, handle registration, scheduling, document administration, and reception with outstanding customer service. You will collaborate with team members to deliver high-quality care and maintain a positive work culture in a fast-paced clinic.

Education: High School diploma or equivalent; experience in healthcare or customer service is preferred, with knowledge of medical

Qualifications

• High School diploma or equivalent.
• Prefer experience in customer service or healthcare roles.
• Working knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Greet and attend to patients in person and by phone.
• Register patients and handle scheduling and document administration.
• Maintain patient flow and adhere to customer service standards.
• Triages calls and routes messages to nurse or practitioner.
• Manage appointment reminders and PHI requests.
• Accept co-pays and reconcile payments.
• Adhere to policies and contribute to a positive work culture.

Skills

Customer service

Healthcare experience

Medical terminology

HIPAA regulations

Education

High School diploma or equivalent

Job description

North Star Health in Southern Vermont/New Hampshire is hiring a Medical Office Coordinator to greet patients in person and by phone, handle registration, scheduling, document administration, and reception with outstanding customer service. You will collaborate with team members to deliver high-quality care and maintain a positive work culture in a fast-paced clinic.

Education: High School diploma or equivalent; experience in healthcare or customer service is preferred, with knowledge of medical