Medical Office Scheduler & Secretary

NYU Langone; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

NYU Langone Health in Manhattan is seeking a Medical Secretary to support the Cancer Center intake operations. You will manage front-desk reception, schedule surgeries and infusion procedures, coordinate post-visit inter-departmental scheduling, and verify insurance eligibility for pre-authorizations.

The role requires a High School diploma and at least one year of medical clerical experience, with knowledge of medical terminology and strong organizational skills.

Qualifications

• High School diploma.
• One year of relevant medical clerical experience.
• Prior physician practice experience and knowledge of medical terminology.
• Computer literacy preferred.
• Light, accurate keyboarding skills required.
• Excellent organizational, interpersonal and communications skills.

Responsibilities

• Performs other duties as assigned.
• Responsible for scheduling appointments for surgery and infusion procedures.
• Maintains physician patient schedule, patient procedure schedules, appointment calendar and Operating Room Schedule.
• Assists with the completion of special projects, reports and activities; ensures information is accurate and complete.
• May delegate and oversee the work to less senior staff; reviews work of less senior staff.
• Responsible for Pre-Authorizations and Certifications; ensures correct coding in precertification and verification.
• Post patient-appointment, coordinates interdepartmental scheduling for specialist visits, scans and procedures.
• Primarily responsible for taking patient phone calls and scheduling over the phone; greets and screens callers.
• Maintains workload statistics and other data for departmental records.
• Prepares routine correspondence and documents; maintains routine calendar and assists in conference prep.
• Maintains supplies and cleanliness of space; notifies supervisor of shortages.
• Maintains and receives files; completes forms; distributes materials and logs documents.
• Answers patient questions to ensure understanding and patient satisfaction; maintains confidentiality.
• Types routine material; writes materials clearly and legibly.
• Maintains professional relationships with physicians, nurses and staff.
• Refers patients regarding insurance coverage or financial matters to Business Office Associate.
• Monitors intake work queue for timely completion.
• Scans documents into the intake system.
• Responsible for patient check-in and check-out; verifies insurance eligibility and collects demographics.
• Schedules routine appointments and follow-ups; prepares the daily schedule.

Skills

Medical terminology

Computer literacy

Keyboarding

Interpersonal skills

Organizational skills

Education

High School Diploma

Job description

NYU Langone Health in Manhattan is seeking a Medical Secretary to support the Cancer Center intake operations. You will manage front-desk reception, schedule surgeries and infusion procedures, coordinate post-visit inter-departmental scheduling, and verify insurance eligibility for pre-authorizations.

The role requires a High School diploma and at least one year of medical clerical experience, with knowledge of medical terminology and strong organizational skills.