Medical Office Scheduler & Authorization Coordinator

St. Joseph's/Candler; Bluffton (SC); On-site; USD 33,000 - 52,000; Full time

Job summary

St. Joseph's/Candler in Bluffton, SC is seeking an Office Coordinator to provide secretarial support to clinical staff by coordinating patient scheduling, handling phone calls, and collecting co-payments. The role requires attention to detail and adherence to SOPs.

Responsibilities include verifying patient demographics and insurance data, obtaining authorizations, scanning documents, and routing messages to the correct staff to ensure smooth patient flow.

Qualifications

• Verify patient demographics, insurance and data to prepare claims.
• Collect information required for government and health system analytics.
• Scan documents to support insurance and healthcare claim processing.
• Respond to inquiries per protocol and prioritize urgent messages.
• Coordinate scheduling for clinic visits, referrals, and diagnostics.

Responsibilities

• Coordinate communications to ensure messages reach the right person.
• Maintain clinical schedule for proper patient flow and provider availability.
• Review authorization status with insurance representatives daily.
• Process mail and packages and deliver documents as required by deadline.
• Update electronic authorization system with current status and data.

Skills

Patient scheduling

Insurance verification

Phone etiquette

Education

High School diploma

Tools

EMR/EHR systems

Job description

St. Joseph's/Candler in Bluffton, SC is seeking an Office Coordinator to provide secretarial support to clinical staff by coordinating patient scheduling, handling phone calls, and collecting co-payments. The role requires attention to detail and adherence to SOPs.

Responsibilities include verifying patient demographics and insurance data, obtaining authorizations, scanning documents, and routing messages to the correct staff to ensure smooth patient flow.