Medical Office Receptionist | Full Time | Hillsdale Health & Wellness

Hillsdale Hospital; Hillsdale (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Hillsdale Hospital is seeking a full-time Medical Office Receptionist to deliver exceptional customer service to patients and healthcare partners. This role involves scheduling, data entry, and ensuring a smooth operation within the medical office environment. The ideal candidate should possess strong computer skills and a positive attitude while providing quality service in a healthcare setting.

Benefits

Paid Time Off: vacation, sick days, personal days, holidays

Retirement: 403(b) with match

Education assistance and continuing education

Insurance: medical, dental, vision, life, disability

Qualifications

• Required High School Diploma from an accredited institution.
• Preferable medical office experience and knowledge of medical terminology.
• Ability to multitask and maintain a positive attitude.

Responsibilities

• Provides excellent customer service to all patients and visitors.
• Schedules patients and manages correspondence.
• Completes FMLA/disability paperwork and billing policies.

Skills

Customer service skills

Multitasking

Strong computer skills

General office skills

Education

High School Diploma or equivalent

Completion of medical reception course or Associate Degree

Job description

Medical Office Receptionist | Full Time | Hillsdale Health & Wellness

Join to apply for the Medical Office Receptionist | Full Time | Hillsdale Health & Wellness role at Hillsdale Hospital

Medical Office Receptionist | Full Time | Hillsdale Health & Wellness

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Join to apply for the Medical Office Receptionist | Full Time | Hillsdale Health & Wellness role at Hillsdale Hospital

• Paid Time Off: vacation, sick days, personal days, holidays
• Retirement: 403(b) with match
• Education assistance and continuing education - many courses offered on-site at the hospital
  
  

Job Details

Description

Work Schedule

40 hours per week | Monday - Saturday

Benefits

• Insurance: medical, prescription, dental, vision, life, disability
• Paid Time Off: vacation, sick days, personal days, holidays
• Retirement: 403(b) with match
• Education assistance and continuing education - many courses offered on-site at the hospital
  
  

Qualifications

• High School Diploma or equivalent required from an accredited institution
• Previous medical office experience and knowledge of medical terminology strongly preferred
• Completion of medical reception course or Associate Degree preferred
• Knowledge of Insurance/Disability forms processing and FMLA regulations
• Strong computer, phone and general office skills
• Ability to multitask
• Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills
• Must be flexible, willing to float and perform alternative shifts and assignments when necessary
  
  

Responsibilities

• Provides excellent customer service to all patients, visitors, employees, and healthcare partners
• Schedules and registers patients
• Answers phones promptly and courteously
• Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
• Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
• Completes FMLA/disability paperwork and medical record requests
• Must be flexible, willing to float, and perform alternative shifts and assignments when necessary
  
  

Why Hillsdale Hospital

• Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
• Additionally, Hillsdale Hospital is a 2022, 2023, and 2024 Detroit Free Press Top Workplace in Michigan!
  
  

Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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