Kitchen & Bath Sales Support

Ed Herrington, Inc. (DBA Herrington's); Lakeville (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A renowned building supply company in Lakeville, CT is seeking a full-time Kitchen and Bath Sales Support team member. This role involves providing administrative and sales support, coordinating orders, and ensuring customer satisfaction. Qualified candidates will have an Associate's degree and relevant experience, along with strong communication and problem-solving skills.

Benefits

Medical/Dental/Vision Insurance

401(k) Profit Sharing

Paid Vacation, Sick, and Holiday Time

Employee Discount

Tuition Assistance

Qualifications

• Ability to read, analyze, and interpret business documents.
• Ability to calculate figures such as discounts, interest, and commissions.
• Ability to solve practical problems with concrete variables.

Responsibilities

• Provides administrative support for the Kitchen & Bath Sales Team.
• Routes orders to sales and delivery departments to ensure timely delivery.
• Maintains department appearance and organizes files as needed.

Skills

Communication

Problem Solving

Customer Service

Education

Associate's Degree or equivalent

Job description

Ed Herrington Inc is a family-owned and operated building supply company with locations in New York (Hillsdale, Hudson, Chatham, and Millerton), Lakeville, CT and Sheffield, MA. Our company is built on customer satisfaction. Herrington’s positioning statement, “We share your passion”, is the expression of the core values of helping customers and employees succeed.

Location: Lakeville, CT

Job Id:563

# of Openings:1

Ed Herrington Inc is a family-owned and operated building supply company with locations in New York (Hillsdale, Hudson, Chatham, and Millerton), Lakeville, CT and Sheffield, MA. Our ability to provide exceptional service has made it possible for us to develop a company built on customer satisfaction. Our positioning statement, “We share your passion”, is the expression of our core values of helping our customers and employees succeed. Our customers place complete trust in our integrity and rely on us as a consistent source of high-quality products. We strive to “Make It Easy for Our Customers to Do Business with Herrington’s.”

Ed Herrington Inc. is currently seeking full-time Kitchen and Bath Sales Support for daytime Monday – Friday, 7a – 4p, every other Saturday, 7a-3p.

Medical/Dental/Vision/Life Insurance/Short- & Long-Term Disability/401(k) Profit Sharing/Employee Discount/Tuition Assistance/Paid Vacation, Sick and Holiday time.

Summary

Provides administrative and sales support of the Kitchen & Bath Sales Team, including showroom and sales responsibilities by performing the following duties.

• Matches lists to customer orders and vendor acknowledgements for routing to payables.
• Routes orders to sales and delivery departments and follows up on orders to ensure delivery by specified dates.
• Informs customer and salesperson of shipping date, anticipated delays, and any additional information needed by customer. Confers with sales, shipping, warehouse, or vendor to expedite or trace missing or delayed shipments.
• Provides information in support of sales team job requirements.
• Aides the department in the return of goods shipped or ordered incorrectly.
• Organizes and maintains file systems as necessary. Types routine correspondence and provides other administrative support to the department.
• Answers sales call and greet visitors to showroom to solve problems, take orders, and sell product. Writes simple orders, which may include special order plumbing, cabinet hardware & accessories, and countertops.
• Interviews walk-in customers needing design or additional assistance and obtains contact information. Sets up appointments with sales/design staff.
• Contacts business prospects to explain features of services, costs, and advantages. Research item requests and incorporates into orders. Responds quickly to customer needs with complete and accurate information.
• Maintains department appearance and signage and maintains an adequate supply of product literature and samples.
• Participates in all required training.

Displays teamwork and effort in performance of all duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, & procedure manuals. Ability to effectively present information & respond to questions from groups of managers, customers, and other employees.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to interpret variety of instructions furnished in written, oral, diagram, or schedule form.

W hile performing the duties of this job the employee will need to frequently communicate with others and must be able to exchange accurate information. Manual dexterity as needed to operate a variety of machinery and equipment. Frequently needs to lift and/or move items that weigh up to 10 pounds; occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock while working around electrically powered office equipment. The noise level in the work environment is usually moderate.

At Ed Herrington, Inc, we value every employee. Our commitment to our employees is to provide an enriching environment where employees are engaged and are proud to be part of Ed Herrington, Inc. Ed Herrington, Inc promotes a culture of health and wellness by establishing a work environment that promotes healthy lifestyles for a better quality of life.

• Life Insurance Programs (for employee and dependents)
• 401(k) Profit Sharing
• Health/Child Care Spending Accounts
• Short & Long-Term Disability plan
• Paid time Off/Vacation accruals
• Holiday Time
• Employee Assistance Program

Ed Herrington, Inc (DBA Herrington’s) promotes a drug free environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.