Temporary Medical Office Receptionist FT Days - EHPN Rochelle Park Medical Group

Englewood Hospital; Rochelle Park (NJ); Sur place; USD 19 000 - 27 000; Plein temps

Résumé du poste

Englewood Health Rochelle Park Medical Group is seeking a full-time front office/back office assistant to support patient flow from waiting area to exam rooms and perform preparatory work to maximize physician time. The role involves greeting patients, EMR registration, call handling, and scheduling with adherence to HIPAA and service standards.

The position is based in Rochelle Park, NJ, with a Monday–Friday 9:00am–5:00pm shift.

Qualifications

• Greets patients and visitors in a prompt, courteous manner with effective communication.
• Registers patients in EMR, retrieves demographics, financial and insurance information, and secures signatures.
• Answers incoming calls, screens messages, and provides information to the care team with courteous telephone etiquette.
• Assists with scheduling appointments to ancillary labs and other services.
• Adheres to HIPAA and follows G.R.E.A.T communication standards.

Responsabilités

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Register patients in EMR with demographics, financial and insurance information and obtain necessary signatures.
• Answer calls, screen messages, and relay information to the care team with proper telephone etiquette.
• Assist with scheduling appointments for labs and other services.
• Sort and deliver mail, medical records, and other correspondence.
• Attend meetings and participate in quality assurance tasks.

Connaissances

Communication skills

Telephone etiquette

Formation

High School Diploma or equivalent

Outils

EMR System

Description du poste

_Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve._

Job Summary

Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time.

• Department: EHPN Rochelle Park Medical Group
• Location: Rochelle Park, NJ
• Status: Full Time (Temporary, 2-month assignment)
• Shift: Days
• Hours: Monday to Friday, 9:00am-5:00pm

Job Essentials

The ideal candidate will meet the following requirements and competencies.

• Greets patients and visitors in a prompt, courteous, and helpful manner, as well as to demonstrate effective communication skills with patients, visitors, co-workers, physicians, and other departments in accordance with Service Excellence Standards.
• Registers all patients in EMR. Includes retrieval of all demographics, financial and insurance information from patients. Secures all necessary signatures on required forms, and all check-in / check-out processes.
• Answers incoming calls, screens calls, takes messages, and provides information to the appropriate care team. Demonstrates appropriate and courteous telephone etiquette during telephone exchanges.
• Assists with booking patients in scheduling appointments to ancillary labs etc.
• Treats all individuals with respect including but not limited to patients, visitors, physicians and co-workers by using our G.R.E.A.T communication standards and abiding by HIPAA.
• Sorts and delivers mail, medical records, and other correspondence.
• Attends meetings as required and participates in departmental quality assurance endeavors.
• All other tasks as assigned.

Qualifications

• High School Graduate or equivalent or a minimum of 2 years full-time experience in a related field required.
• Medical office experience preferred.

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.

Minimum Rate: $16.50+ per hour