Medical Office Receptionist

Peppes Pizza AS; Cranberry Township (Butler County); On-site; USD 30,000 - 45,000; Full time

Job summary

Valor Healthcare is looking for a Medical Office Receptionist to support healthcare services at the CBOC in Cranberry Township. This full-time position involves administrative duties, engaging with patients, and ensuring quality service to veterans, all within a supportive team environment.

Benefits

Generous time off

Excellent benefits

Qualifications

• Minimum 1-year experience in a clinical or call center environment preferred.
• Credentialed and in good standing with the VA.
• Current BLS certification.

Responsibilities

• Provide administrative support related to patient care.
• Input patient information into VISTA/CPRS.
• Schedule appointments and check patients in and out of the clinic.

Skills

Customer Service

Organizational Skills

Computer Skills

Education

High School Diploma/GED

Tools

EMR

Job description

Valor Healthcare is seeking a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in Cranberry. We offer a competitive salary, excellent benefits, generous time off, and a weekday schedule in exchange for your dedication and experience.

Our mission is to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates over 50 VA CBOCs across the U.S. as a contractor for the U.S. Department of Veterans Affairs, offering a full range of services including primary care, diagnostics, laboratory, telehealth, behavioral health, and more.

As a Medical Office Receptionist, your responsibilities include providing prescribed medical treatment and personal care services, collaborating with the PACT team and other involved parties to develop patient care plans.

Core Responsibilities

• Assist with administrative support related to patient care
• Input patient information into VISTA/CPRS
• Verify and complete clinical reminders before patient checkout
• Check patients in and out of the clinic
• Schedule appointments
• Answer phones and relay messages promptly
• Ensure compliance with OIG, JC, EOC, and lab standards
• Maintain data input accuracy to achieve excellent clinical outcomes
• Provide excellent customer service to veterans and colleagues
• Participate in outreach events and support enrollment initiatives
• Support patient retention and follow-up visits
• Support new clinical and operational initiatives

Requirements

• High School Diploma/GED or equivalent
• Strong computer skills; EMR experience preferred
• High-quality customer service and organizational skills
• Minimum 1-year experience in a clinical or call center environment (preferred)
• Credentialed and in good standing with the VA
• Current BLS certification (renew as required); ACLS as per contract
• Proficiency in English, written and spoken
• Energetic and optimistic demeanor
• This position is safety-sensitive

Qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider