Medical Office Receptionist

The Emerge Center; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Paid holidays

401k Matching

Employee Assistance Program

Job summary

The Emerge Center is seeking a Medical Office Receptionist to support our therapy services and keep the business office running smoothly. You will greet patients, manage the appointment calendar, collect insurance information, and assist with billing and claims processing.

Ideal candidates have a high school diploma, healthcare setting experience, and strong communication skills. A compassionate, organized individual who can maintain confidentiality and work in a collaborative environment will

Qualifications

• High school diploma or equivalent; Associate's degree in a related field is a plus.
• Previous experience in a medical office or healthcare setting is preferred.
• Medtron experience, Insurance Authorization, Insurance Verification, and Billing experience are advantageous.
• Strong interpersonal and communication skills are essential.
• Excellent organizational and time management abilities are important.
• Proficiency with office software and electronic health records systems is expected.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments and manage the appointment calendar.
• Collect and verify patient information, including insurance details.
• Manage patient records with accuracy and confidentiality.
• Handle incoming calls and direct inquiries to the appropriate staff.
• Assist with billing and insurance claims processing.
• Coordinate with therapeutic staff to ensure a seamless patient experience.
• Maintain data entry accuracy for billing and medical records.
• Keep the office environment clean and organized.
• Contribute to other administrative tasks as needed.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Compassion

EHR proficiency

Office software

Billing awareness

Bilingual (optional)

Education

High school diploma

Associate degree in related field

Tools

Medtron

Insurance authorization

Insurance verification

Medical billing

Job description

The Emerge Center is a non-profit organization dedicated to serving the community by empowering children with autism and individuals with communication challenges to achieve independence through innovative and family-centered therapies.

Position Overview

We are seeking a Medical Office Receptionist to join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining the smooth operation of our business office, ensuring efficient administrative processes, and facilitating a welcoming environment for our patients.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments and manage the appointment calendar.
• Collect and verify patient information, including insurance details.
• Manage patient records and ensure accuracy and confidentiality.
• Handle incoming calls and inquiries, directing them to the appropriate staff.
• Assist with billing and insurance claims processing.
• Coordinate with therapeutic staff to ensure a seamless patient experience.
• Ensure accuracy in data entry and documentation for billing and medical records.
• Maintain a clean and organized office environment.
• Assist in other administrative tasks as needed.

Qualifications

• High school diploma or equivalent (Associate's degree in a related field is a plus).
• Previous experience in a medical office or healthcare setting is preferred.
• Preferred: Medtron experience, Insurance Authorization, Insurance Verification, and Billing Experience.
• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• Proficiency in using office software and electronic health records systems.
• Compassion and dedication to serving the community.
• Bilingual skills are a plus but not required.
• Meaningful work that contributes to the well-being of the community.
• Comprehensive benefits package including Medical, Dental, Vision and others.
• A supportive and collaborative work environment.
• Paid time off and paid holidays.
• 401k Matching
• Employee Assistance Program

Emerge is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.