Compassionate Medical Office Receptionist - Community

The Emerge Center; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Paid holidays

401k Matching

Employee Assistance Program

Job summary

The Emerge Center is seeking a Medical Office Receptionist to support our therapy services and keep the business office running smoothly. You will greet patients, manage the appointment calendar, collect insurance information, and assist with billing and claims processing.

Ideal candidates have a high school diploma, healthcare setting experience, and strong communication skills. A compassionate, organized individual who can maintain confidentiality and work in a collaborative environment will

Qualifications

• High school diploma or equivalent; Associate's degree in a related field is a plus.
• Previous experience in a medical office or healthcare setting is preferred.
• Medtron experience, Insurance Authorization, Insurance Verification, and Billing experience are advantageous.
• Strong interpersonal and communication skills are essential.
• Excellent organizational and time management abilities are important.
• Proficiency with office software and electronic health records systems is expected.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments and manage the appointment calendar.
• Collect and verify patient information, including insurance details.
• Manage patient records with accuracy and confidentiality.
• Handle incoming calls and direct inquiries to the appropriate staff.
• Assist with billing and insurance claims processing.
• Coordinate with therapeutic staff to ensure a seamless patient experience.
• Maintain data entry accuracy for billing and medical records.
• Keep the office environment clean and organized.
• Contribute to other administrative tasks as needed.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Compassion

EHR proficiency

Office software

Billing awareness

Bilingual (optional)

Education

High school diploma

Associate degree in related field

Tools

Medtron

Insurance authorization

Insurance verification

Medical billing

Job description

The Emerge Center is seeking a Medical Office Receptionist to support our therapy services and keep the business office running smoothly. You will greet patients, manage the appointment calendar, collect insurance information, and assist with billing and claims processing.

Ideal candidates have a high school diploma, healthcare setting experience, and strong communication skills. A compassionate, organized individual who can maintain confidentiality and work in a collaborative environment will