Medical Office - Patient Services Representative (Full-time)

Davis Eye Center; Noblesville (IN); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package (health, dental,

Vision and 401k

Paid holidays and generous PTO

Descripción de la vacante

Davis Eye Center in Noblesville, IN seeks a Medical Office - Patient Services Representative to be the first friendly touchpoint for patients, scheduling appointments and guiding visits with care. You will coordinate with providers, billing, and clinical teams to ensure a smooth patient experience.

The ideal candidate has strong communication, organizational skills, and a high school diploma; medical office experience is a plus.

Formación

• High school diploma or equivalent.
• Experience in a medical office or familiarity with coding and billing is a plus.
• Strong communication skills and a natural ability to help people feel at ease.
• Ability to stay organized and handle multiple tasks confidently.

Responsabilidades

• Welcome patients with a warm and professional approach.
• Answer calls, schedule appointments, and keep communication flowing smoothly.
• Guide patients through billing, procedures, policies, and services.
• Prepare charts ahead of appointments and ensure everything is ready for a seamless visit.
• Manage checkout by verifying information, collecting payments, and completing accurate documentation.
• Handle insurance verifications, authorizations, and referrals with attention to detail.

Conocimientos

Customer service

Communication skills

Organizational skills

Educación

High School diploma or equivalent

Herramientas

Electronic health records (EHR)

Descripción del empleo

Medical Office - Patient Services Representative (Full-time)

Job Category: Patient Services

Requisition Number: MEDIC005727

• Posted : October 26, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Noblesville, IN 46060, USA

Description

Do you have an eye for detail and a passion for delivering an exceptional customer experience? Be the first impression patients experience when they walk into the practice and be the first smile someone sees when they arrive.

As a Patient Services Representative, you are the connection point between patients, providers, clinical teams, and billing. You turn what can feel like a complicated healthcare experience into something organized, welcoming, and easy to navigate. From scheduling appointments to answering questions and coordinating with insurance, you guide each visit with confidence while making patients feel cared for every step of the way.

WHAT WE OFFER

• -$16.00-$18.00 (wage is based on knowledge, skills, and experience)
• -6.5 paid holidays each year + 2 floating holidays
• -Approximately 8 days of paid time off in your first year
• -A full benefits package including health, dental, vision, and 401k
• -Opportunities for growth and pay increases through a company paid certification program

WHAT YOU WILL DO

• -Welcome patients with a warm and professional approach
• -Answer calls, schedule appointments, and keep communication flowing smoothly
• -Guide patients through questions about billing, procedures, policies, and services
• -Prepare charts ahead of appointments and ensure everything is ready for a seamless visit
• -Manage check out by verifying information, collecting payments, and completing accurate -documentation
• -Handle insurance verifications, authorizations, and referrals with attention to detail
• -Keep records organized and up to date within the electronic health system
• -Complete end of day responsibilities including balancing transactions and preparing reports
• -Stay aware of patient flow and communicate delays clearly and calmly
• -Help maintain a clean, safe, and welcoming office environment
• -Support the team with additional responsibilities as needed

WHAT YOU BRING

• -High school diploma or equivalent
• -Experience in a medical office or familiarity with coding and billing is a plus
• -Strong communication skills and a natural ability to help people feel at ease
• -A knack for staying organized and handling multiple tasks with confidence

WORK ENVIRONMENT

This role involves frequent communication and coordination throughout the day in a primarily seated setting. Attention to detail and accuracy are key to ensuring every patient interaction and record is handled with care.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.