Medical Office Patient Services Associate

American Health Imaging; Johns Creek (GA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Monthly Bonus Opportunity

Medical / Dental / Vision / Life / PHI

Job summary

American Health Imaging in Johns Creek, GA is seeking an entry-level Patient Service Representative to join our team. This role focuses on delivering friendly, accurate customer service in a fast-paced medical office setting.

You will schedule exams, assist with insurance authorizations and verifications, handle multiple phone lines, and ensure clean patient data for billing. Prior medical office experience is preferred and benefits are offered.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.
• Medical terminology knowledge.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Answering multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer Service

Computer Skills

Multi-tasking

Medical Terminology

Job description

American Health Imaging in Johns Creek, GA is seeking an entry-level Patient Service Representative to join our team. This role focuses on delivering friendly, accurate customer service in a fast-paced medical office setting.

You will schedule exams, assist with insurance authorizations and verifications, handle multiple phone lines, and ensure clean patient data for billing. Prior medical office experience is preferred and benefits are offered.