Medical Office Operations Specialist

Universal Hospital Services Inc.; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Physicians Group in Amarillo, TX is seeking a Medical Office Specialist to manage front-desk functions, patient scheduling, check-in/check-out, and insurance authorizations. The role supports providers and coordinates with care teams within a busy outpatient setting.

The ideal candidate will have a high school diploma, at least three years of related experience, excellent English communication, and strong organizational skills to handle multi-tasking, coding, and accurate data entry in

Qualifications

• High school diploma or equivalent.
• Minimum three years of related experience.
• Ability to read, write and converse in English.
• Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others.
• Ability to remain calm during stressful situations.
• Ability to respond to pages, telephones, and other auditory stimulation.
• Ability to evaluate and interpret information and make independent decisions.
• Bending, crouching, hand/finger dexterity, lifting (10–30 lbs), grasping, fine hand/eye coordination, pushing and pulling, stooping, prolonged standing and/or sitting.
• Ability to work in computer literate environment.

Responsibilities

• Supervises the overall functions of the medical office.
• Patient scheduling.
• Patient check-in and check-out.
• Proper documenting registration.
• Communication with patients and providers.
• Answering phones.
• Insurance authorizations.
• Collecting co-pays and cash payments from patients.
• Entering charges, payments, and balancing the day.
• Medical records.
• Supply management.

Skills

Communication

Customer service

English language

Education

High school diploma or equivalent

Job description

Northwest Physicians Group in Amarillo, TX is seeking a Medical Office Specialist to manage front-desk functions, patient scheduling, check-in/check-out, and insurance authorizations. The role supports providers and coordinates with care teams within a busy outpatient setting.

The ideal candidate will have a high school diploma, at least three years of related experience, excellent English communication, and strong organizational skills to handle multi-tasking, coding, and accurate data entry in