Medical Office Assistant: Front Desk & Patient Care

Kettering Health Network; Hamilton (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. The Medical Office Assistant Float supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting.

This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors.

Qualifications

• High school diploma or equivalent is required.
• Healthcare/medical office experience preferred.
• Completion of a medical assisting or medical office administration program preferred.
• Strong communication and confidentiality skills.

Responsibilities

• Support front office operations and patient flow.
• Maintain patient records accurately.
• Provide friendly, welcoming environment to patients and visitors.
• Perform other duties as assigned.
• Ensure compliance with Kettering Health's mission and B Safe program.

Skills

EHR proficiency

Written and verbal communication

Attention to detail

Multitasking

Customer service orientation

Medical terminology

HIPAA compliance

Education

High school diploma or equivalent

Medical office administration program (preferred)

Tools

Outlook

Word

Teams

Job description

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. The Medical Office Assistant Float supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting.

This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors.