Medical Office Manager/Front Desk Supervisor

Retina and Uveitis Center; Virginia (MN); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Paid time off

Job summary

Retina and Uveitis Center (RUC) is seeking an Office Manager to lead clinical operations at Tyson's Corner. The role involves direct oversight with the Medical Director to ensure high-quality patient care and referring doctor satisfaction across staff management, clinic flow, and policy enforcement.

Responsibilities include staffing, training, scheduling, compliance with regulatory bodies, SOP updates, marketing support, and inventory control, with a starting pay around $60,000 per year.

Qualifications

• Bachelor's Degree (Required).
• Master's Degree (Preferred).
• US work authorization (Required).
• Medical Management Experience:2years (Required).
• Office Manager Experience:2years (Preferred).

Responsibilities

• Recruit, interview and hire new employees.
• Manage personnel training and development programs.
• Manage staff continuing education and licensure/certification.
• Establish work schedules for staff.
• Provide daily management and guidance, offer prompt feedback and coaching to all support staff.
• Flexibility in job assignment, and participation in cross-training.
• Filling in the front desk position as needed.
• Ensure efficient utilization of work hours.
• Ensure compliance of all staff and clients with company policies.
• Understand regulatory requirements, monitor violations, document and report accidents.
• Uphold medical/ophthalmology ethics and staff responsibilities.
• Update Standard Operating Procedures (SOP) as needed.
• Manage maintenance of equipment.
• Answer phone calls and handle office emails.
• Assist with marketing efforts via visits to referring doctors and social media.
• Support clinicians and daily flow of the practice.
• Maintain stock of medications and inventory.
• Obtain prior authorizations/pre-certifications in a timely manner.
• Schedule appointments.
• Familiarity with medical/ophthalmology billing & coding preferred.
• Ensure patient and referring doctor satisfaction.
• Respond to patient and referring doctor questions.
• Report patient/doctor feedback on service.
• Schedule meetings and adjust schedules as needed.

Skills

US work authorization

Medical management

Office management

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office

QuickBooks

Job description

Qualifications

• Bachelor's Degree (Required)
• Master's Degree (Preferred)
• US work authorization (Required)
• Medical Management Experience:2years (Required)
• Office Manager Experience:2years (Preferred)

Pay amount: Compensation commensurate with experience

The position of the Office Manager requires leadership and direct oversight in collaboration with the Medical Director. It is the responsibility of the Office Manager to ensure highest level of patient care and referring doctor satisfaction through various responsibilities including staff management, directing the daily work and clinic flow, enforcement of policy and procedures, training, and ensuring compliance as detailed below.

About the Practice

Retina and Uveitis Center (RUC) is an Ophthalmology practice providing sub-specialty care in the fields of Vitreoretinal Diseases and Uveitis at Tyson's Corner. The practice currently operates with one ophthalmologist with a plan for growth and expansion.

Essential Job Functions/Tasks

• Recruit, interview and hire new employees
• Manage personnel training and development programs
• Manage staff continuing education and licensure/certification
• Establish work schedules for staff
• Provide daily management and guidance, offer prompt feedback and coaching to all support staff
• Flexibility in job assignment, and participation in cross-training
• Filling in the front desk position as needed
• Ensure efficient utilization of work hours
• Ensure compliance of all staff and clients with company policies
• Understand and ensure compliance with appropriate regulatory agencies, including monitoring any violations; documenting and reporting accidents; filing appropriate reports
• Understand the ethical requirements of medical/ophthalmology practice outlined by the code of ethics, and ensure that staff fulfill their ethical responsibilities
• Updating Standard Operating Procedures (SOP) for routine tasks as needed
• Manage maintenance of equipment
• Answering the phone, handling office emails
• Assist with marketing efforts via visits to referring doctors offices and utilization of social media
• Responsible for the support of the clinician(s) and daily flow of the practice
• Maintaining stock of medications and inventory
• Obtaining prior authorizations/pre-certifications for office visits, medications and procedures in a timely manner
• Scheduling appointments
• Familiarity with medical/ophthalmology billing and coding is preferred
• Ensuring that the patient and the referring doctor experiences exceed expectations
• Respond to patient and referring doctor questions
• Obtain/report patient and referring doctor feedback on service
• Scheduling meetings and adjusting the schedule as needed

Equipment/Computer Skills

• Candidate must be proficient with Microsoft Office Suite - Word, Excel, Outlook, PowerPoint and QuickBooks
• Familiarity with online marketing, and marketing via social media

Pay amount: Compensation commensurate with experience

Employment with Retina and Uveitis Center (RUC) is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, addresses, education, and credentials, a criminal background check, and drug screening.

• Work Remotely No
• Job Type:Full-time
• Pay:From $60,000.00 per year
• Benefits: 401(k) Health insurance Health savings account Paid time off
• Education: Bachelor's (Required)
• Experience: Medical office management:2 years (Required)
• Work Location:In person.