Medical Office Manager

TEXAN PRIMARY CARE PLLC; Denton (TX); On-site; USD 28,000 - 48,000; Part time

Job summary

TEXAN PRIMARY CARE PLLC seeks a part-time Medical Office Manager to oversee daily operations, staff supervision, and HR-related matters across multiple clinic locations. The role requires experience in medical office management and strong leadership, communication, and problem-solving skills.

The incumbent will manage front-office workflows, billing processes, and ensure HIPAA compliance while coordinating with providers, staff, and ownership. Travel between locations is required.

Qualifications

• Previous medical office management experience required.
• Strong understanding of medical office operations and healthcare administration.
• Supervisory and employee management experience.
• Working knowledge of medical billing, insurance verification, and patient collections.
• Knowledge of HIPAA and healthcare compliance requirements.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Oversee daily operations across multiple medical office locations.
• Oversee front-office operations: scheduling, patient registration, insurance verification, and check-in/check-out.
• Monitor payroll preparation, timecards, hours worked, and payroll discrepancies.
• Ensure compliance with HIPAA and healthcare regulations; maintain staff policies.
• Travel between office locations and provide training and support as needed.
• Establish a professional, productive work environment and address location-specific issues.

Skills

Medical office management

Leadership

HR management

HIPAA compliance

Billing & insurance verification

EMR/EHR systems

Tools

EMR/EHR software

Payroll software

Microsoft Excel

Job description

Position Summary

Texan Primary Care is seeking an experienced, dependable, and organized Part-Time Medical Office Manager to oversee and support the daily operations of our medical practice. This position requires prior medical office management experience, strong leadership and communication skills, and a solid understanding of medical office operations and human resources. The ideal candidate will be comfortable working independently, managing multiple priorities, addressing staff concerns, and ensuring consistent office procedures and expectations across multiple locations.

Essential Duties and Responsibilities

Office Operations

• Oversee daily operations and workflow across multiple medical office locations.
• Ensure established office policies and procedures are consistently followed.
• Identify operational problems and implement solutions to improve efficiency.
• Maintain communication between providers, office staff, and ownership.
• Monitor office needs, staffing, and operational concerns.

Staff Management and Human Resources

• Provide supervision, guidance, and accountability for office personnel.
• Assist with recruiting, interviewing, hiring, onboarding, and training employees.
• Address employee performance and attendance concerns.
• Assist with employee relations and HR-related matters.
• Maintain employee documentation and ensure company policies are followed.
• Review employee timecards, verify hours worked, manage payroll preparation and submission, and resolve payroll discrepancies.
• Monitor PTO, attendance, and employee scheduling.
• Help establish a professional, productive, and respectful work environment.

Medical Office Administration

• Oversee front-office operations, including scheduling, patient registration, insurance verification, and patient check-in/check-out.
• Monitor patient collections, copayments, deductibles, and outstanding balances.
• Work with billing personnel to identify and resolve administrative and collection issues.
• Ensure proper handling of patient records and documentation.
• Assist with maintaining efficient provider schedules and staffing coverage.

Compliance and Quality Control

• Help ensure compliance with HIPAA and applicable healthcare regulations.
• Monitor adherence to established clinical and administrative protocols.
• Ensure staff follow proper procedures for patient communication, documentation, and handling of medical records.
• Identify areas of risk and bring concerns to management's attention.

Multi-Location Support

• Provide administrative oversight and support to multiple office locations.
• Travel to other locations as needed.
• Ensure consistency in office procedures, staff expectations, and operational standards.
• Assist with training and addressing location-specific operational issues.

Qualifications

• Previous medical office management experience required.
• Strong understanding of medical office operations and healthcare administration.
• Prior supervisory and employee management experience.
• Working knowledge of medical billing, insurance verification, and patient collections.
• Knowledge of HIPAA and healthcare compliance requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple locations and work independently.
• Proficiency with electronic medical records and standard office software.
• Human resources experience preferred.

Position Details

• Part-time position, approximately 20 hours per week.
• Schedule to be determined based on practice needs.
• Travel between office locations as needed.
• Compensation based on experience.
• The successful candidate must be a hands-on manager who can take ownership of responsibilities, provide direction to staff, and help ensure the smooth and consistent operation of the practice.