Front Desk & Revenue Cycle Assistant - Family Medicine

CHRISTUS Health; Santa Fe (NM); On-site; USD 35,000 - 45,000; Full time

Job summary

Christus St. Vincent Medical Group seeks MOS Associate to manage patient encounters, verify insurance eligibility, obtain authorizations, and collect copays. You will input accurate demographic and financial data and support revenue cycle operations.

This role requires attention to compliance, confidentiality, and teamwork across clinics; schedule maintenance, front-desk duties, and flexible coverage as needed.

Qualifications

• High School graduate.
• 1–3 years in general or medical office work.
• 1–2 years of health insurance experience preferred.
• Experience with Excel, email, and online insurance verification.
• Strong data entry, typing and computer skills.
• Dependable with strong organizational and customer service skills.

Responsibilities

• Verify insurance eligibility and obtain necessary authorizations and referrals.
• Collect copays and patient portions based on benefits and balances.
• Enter accurate patient demographics and financial information.
• Answer calls, schedule appointments, and check in/out patients.
• Maintain compliance with state/federal regulations and protect patient confidentiality.

Skills

Data entry

Insurance verification

Customer service

Organizational skills

Problem solving

Excel

Email

Typing / Word processing

Dependable

Health insurance knowledge

Education

High School diploma

Tools

Excel

Job description

Christus St. Vincent Medical Group seeks MOS Associate to manage patient encounters, verify insurance eligibility, obtain authorizations, and collect copays. You will input accurate demographic and financial data and support revenue cycle operations.

This role requires attention to compliance, confidentiality, and teamwork across clinics; schedule maintenance, front-desk duties, and flexible coverage as needed.