Medical office Front Desk coordinator

Premier Pulmonary Critical Care and Sleep Medicine; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Pulmonary Critical Care and Sleep Medicine in McKinney, TX is seeking a friendly Front Desk Receptionist to join our front office. The ideal candidate will be organized, proactive, and capable of multitasking in a fast-paced medical setting, providing excellent patient service and assisting with daily operations.

You will greet patients, answer calls, schedule appointments, verify insurance, collect co-pays, post payments, and coordinate with clinicians to maintain smooth patient flow.

Qualifications

• High school diploma or equivalent is required; medical office training is a plus.
• 1–2 years of experience in a medical office or healthcare setting.
• Knowledge of insurance verification and co-pay collection.
• Proficiency with EMR systems and Microsoft Office.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Answer multi-line phones, direct calls, and take messages.
• Schedule appointments and manage cancellations or rescheduling.
• Verify insurance eligibility and collect co-pays and balances.
• Accurately post payments and provide receipts.
• Coordinate with clinical staff to ensure smooth patient flow.
• Act as liaison between front office, clinical staff, and vendors.

Skills

Organizational skills

Attention to detail

Multitasking

Teamwork

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Medical office training (preferred)

Tools

EMR systems

Microsoft Office Suite

Job description

Job Title: Medical Office Front Desk Receptionist

Location:Mckinney, TX

Department:Front Office

Position Summary:

We are seeking afriendly, organized, and proactive Front Desk Receptionistto join our team at Premier Pulmonary and Sleep. The ideal candidate will have apleasant personality, excellent communication skills, and the ability to multitask in a fast-paced medical environment. This role is essential in ensuring smooth daily operations and providing exceptional service to our patients.

Key Responsibilities:

• Patient Interaction & Communication
• Greet patients warmly and professionally upon arrival.
• Answer multi-line phones, direct calls, and take messages accurately.
• Provide excellent customer service and maintain a welcoming environment.
• Scheduling & Coordination
• Schedule appointments for consultations, follow-ups, and procedures.
• Confirm appointments and manage cancellations or rescheduling.
• Coordinate with clinical staff to ensure timely patient flow.
• Insurance & Financial Duties
• Verify insurance eligibility and benefits prior to appointments.
• Collect co-pays, deductibles, and outstanding balances.
• Accurately post payments and provide receipts.
• Medical Orders & Equipment Coordination
• Send and track orders for medical equipment (e.g., oxygen, CPAP, BiPAP).
• Follow up with DME (Durable Medical Equipment) companies to ensure timely fulfillment.
• Communicate with patients regarding order status and delivery.
• Team Collaboration
• Act as a liaison between front office, clinical staff, and external vendors.
• Lead by example and support team members to ensure office efficiency.
• Participate in team meetings and contribute to process improvements.

Qualifications:

• High school diploma or equivalent; additional medical office training is a plus.
• 1–2 years of experience in a medical office or similar healthcare setting.
• Knowledge of insurance verification, co-pay collection, and medical terminology.
• Proficiency in EMR systems and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Preferred Traits:

• Pleasant and professional demeanor
• Strong multitasking and problem-solving abilities
• Dependable, punctual, and adaptable
• Bilingual (English/Spanish) is a plus

Fulltime Hours Monday to Thursday 830 AM to 430 PM

Friday 9AM to 2PM

Part-time hours 8AM- 430PM Monday to Thursday

Pay highly dependent on experience.