Medical Office Clerk - Cardiology

Decypher; Nellis Air Force Base Census-Designated Place (NV); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

On-site role at Nellis AFB

Equal opportunity employer

Job summary

Decypher is seeking a Medical Office Clerk - Cardiology to support front-desk operations, greet patients, answer calls, and schedule appointments. You will determine eligibility, coordinate referrals, and ensure accurate medical records while communicating with providers and TRICARE to support patient care.

The role is on-site at Nellis AFB in Nevada, with a Monday–Friday 0730–1630 schedule. U.S. Citizenship is required.

Qualifications

• High school diploma or GED or equivalent.
• Medical terminology desired (preferred).
• BLS certification required.
• 12+ months of office experience.
• U.S. Citizenship required.

Responsibilities

• Greets patients at front desk and answers main office line.
• Schedules medical appointments and determines eligibility.
• Refers to other sections and coordinates referrals.
• Maintains and files medical records for accuracy and completeness.
• Supports administrative tasks and end-of-day processes.

Skills

Office experience

US citizenship

Education

High school diploma or GED

Medical terminology (preferred)

Job description

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Join Decypher and make a direct impact on the health and readiness of America's service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued, and their work makes a meaningful impact. Decypher partners with the Defense Health Agency to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers and their families, across the United States.

Job Summary

Medical Office Clerk - Cardiology provides front-desk and medical administrative support by greeting patients, answering calls, scheduling appointments, determining eligibility, and coordinating referrals and services. Maintains accurate medical records, manages appointment systems, obtains required documentation, and communicates with healthcare providers, hospitals, TRICARE, and community resources to support patient care.

Required Qualifications

• Education:
  • High school diploma or General Educational Development (GED) equivalency.
  • Medical terminology desired
• Certifications:
  • Basic Life Support (BLS)
• Experience: At least 12 months of experience in an office setting.

U.S. Citizenship is required

Key Responsibilities

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to the appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services.
• Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of medical care and operational support.
• Creates appointment schedules and templates in the patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in the computer system.
• Liaison with local hospitals such as the Veterans Administration Southern Nevada Healthcare System and surrounding community hospitals. Ability to communicate orally and in writing with patients, and base organizations to coordinate base access etc., medical professional network and community resources, and TRICARE.

Work Environment & Schedule

On site, Monday through Friday 0730-1630.

Physical requirements

The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

Compensation & Benefits

Up to $19.50 per hour + H&W.

Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V)