Medical Office Associate - Spine Institute

Summa Health; Akron (OH); On-site; USD 24,011 - 28,819; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement Savings Plan

Job summary

Summa Health System is seeking a Medical Office Associate - Spine Institute to greet patients, handle registration, collect co-pays, and prepare insurance documents.

The role supports scheduling, answers calls, and assists with patient billing questions. Requirements include a high school diploma, light typing, and one year of clerical experience, with EMR familiarity preferred.

Qualifications

• Must maintain confidentiality of patient and financial records.
• Strong interpersonal communication with patients, visitors, and physicians.
• Ability to work effectively in a team environment.
• Light typing skills and basic computer literacy.

Responsibilities

• Greets patients and handles registration, co-pays, and insurance documentation.
• Schedules appointments and routes calls; assists with patient billing questions.

Skills

Interpersonal communication

Confidentiality

Teamwork

Light typing

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

Medical Office Associate - Spine Institute (Job ID: 60274)

Medical Office Associate - Spine Institute

3378 W Market Street

Fairlawn, OH 44333

Hours: Mon 7:30a-4p; Tues 10a-7p; Wed 7:30a-4p; Thurs 10a-7p; Fri 7:30a-3p; Rotating Sat every 5-6 weeks 7a-1p

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary:
Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Formal Education Required:
a. High school diploma or equivalent

Experience & Training Required:
a. Light typing skills.
b. One (1) year clerical experience.

Other Skills, Competencies and Qualifications:
a. Must maintain confidentiality of patient, employee, or financial records.
b. Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
c. Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
d. Ability to perform in a work team environment.
e. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
f. Assumes accountability for demonstrating behaviors consistent with the customer service policy.
g. Required ability to handle bodily fluids and possible exposure to communicable disease.

Level of Physical Demands:
a. Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay

Medical Office Associate - Spine Institute

STAFF

Regular Employee

07/29/2026

USD 17.43-20.92

US:OH:Akron

Note : You can add more than one Email Address in 'To' field separated by comma(,)

Medical Office Associate - Spine Institute (Job ID: 60274)

Medical Office Associate - Spine Institute

3378 W Market Street

Fairlawn, OH 44333

Hours: Mon 7:30a-4p; Tues 10a-7p; Wed 7:30a-4p; Thurs 10a-7p; Fri 7:30a-3p; Rotating Sat every 5-6 weeks 7a-1p

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary:
Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Formal Education Required:
a. High school diploma or equivalent

Experience & Training Required:
a. Light typing skills.
b. One (1) year clerical experience.

Other Skills, Competencies and Qualifications:
a. Must maintain confidentiality of patient, employee, or financial records.
b. Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
c. Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
d. Ability to perform in a work team environment.
e. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
f. Assumes accountability for demonstrating behaviors consistent with the customer service policy.
g. Required ability to handle bodily fluids and possible exposure to communicable disease.

Level of Physical Demands:
a. Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care