Medical Office Associate - Pulmonary Office

Summa Health; Cleveland (OH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Retirement plan

Employee Assistance Program

Job summary

Summa Health is seeking a clerical associate for its medical office in Akron, OH. The role involves greeting patients, completing registration, collecting co-pays, scheduling appointments, and processing necessary documents for insurance purposes.

Candidates should have a High school diploma or equivalent and at least one year of clerical experience. Light typing, confidentiality, and EMR familiarity are preferred in a team-oriented, patient-centered environment.

Qualifications

• High school diploma or equivalent is required.
• One year of clerical experience is required.
• Light typing skills are required.

Responsibilities

• Greet patients and handle front desk tasks.
• Complete registration and collect co-pays and past-due balances.
• Schedule appointments and capture essential documents for insurance processing.
• Answer and route phone calls; respond to patient billing questions.

Skills

Clerical experience

Typing skills

Interpersonal communication

Confidentiality & privacy

EMR familiarity

Teamwork

Education

High school diploma or equivalent

Tools

EMR software

Job description

Full-Time Days / Monday - Friday Schedule / Benefits Eligible

One-year Previous Office/clerical Work Experience Required

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summa Health Medical Group

75 Arch Street

Akron, OH 44304

Summary

Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Formal Education Required

• High school diploma or equivalent

Experience & Training Required

• Light typing skills.
• One (1) year clerical experience.

Other Skills, Competencies And Qualifications

• Must maintain confidentiality of patient, employee, or financial records.
• Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
• Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
• Ability to perform in a work team environment.
• Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
• Assumes accountability for demonstrating behaviors consistent with the customer service policy.
• Required ability to handle bodily fluids and possible exposure to communicable disease.

Level Of Physical Demands

• Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay